User archive backup doesn't delete the backed up files

[Arshad_Khateeb]

We have NBU 6.5.6 unix master and windows media server

We have mapped \\Server1\users on media server and created a windows type policy with schedule type as User Archive

We have then kicked off user archive backup from BAR on media server for \\Server1\users\user1 and the backup completed with partial success with below warnings. It didn't delete the backed up files.

Jan 7, 2014 7:16:02 PM - Warning bpbrm (pid=12488) from client mediaservername: WRN - Could not remove directory: \\Server1\USERS\mikesugg\Music, (error 5)
Jan 7, 2014 7:16:03 PM - Warning bpbrm (pid=12488) from client mediaservername: WRN - Could not remove file: \\Server1\USERS\mikesugg\Backup\ATL-LAP-060124A\Desktop.ini, (error 5)

the requested operation was partially successful  (1)

[RamNagalla · Accepted solution]

error 5 indicates Access is denied.

did you change the Netbackup client services logon accout on the Media servers..?

does the user name running Netbackup client servies have the  Full permission on the share ?

[RiaanBadenhorst]

Why are you using a mount to get to server1? Why not just put a client on it?

Nagalla is right, you need permission.

[SymTerry]

Also, just a side note, Please make sure to upgrade. 6.x has been out of support for a while.