NBU 7.5.0.4 Windows (Master & VM Backup Host)
VCenter 5.0
ESX Hosts: 4.1.0
When trying to do a VM restore, a NetBackup Recovery Host cannot be found (times out after 5 minutes). A couple of times it has come back with a socket error 23. We do seem to have some latency issues on the network at the moment...
VADP backups using VIPs are working fine through the same media server VM backup host.
Ports have been checked and confirmed ok.
VM File level restores are also working correctly.
Note: Full VM restores were working up until last week.
Any help would be greatly appreciated.
bpvmutil logs below
11:31:00.861 [11056.8096] <2> logparams: D:\Program Files\Veritas\NetBackup\bin\bpVMutil.exe 512 _NONE_ VCENTER_SERVER.x.x
11:31:00.861 [11056.8096] virt_test_log: log function is called
11:31:00.861 [11056.8096] <2> bpVMutil main: cmd = 2 ESXMount = _NONE_ ESXserver = VCENTER_SERVER.x.x, flags = 0
11:31:00.876 [11056.8096] checkBackupRegEntry: searching configuration for Name
11:31:00.876 [11056.8096] get_string_value failed
11:31:00.876 [11056.8096] checkBackupRegEntry: searching configuration for Type
11:31:00.876 [11056.8096] get_integer_value failed
11:31:00.876 [11056.8096] <2> vnet_pcache_init_table: [vnet_private.c:235] starting cache size 200 0xc8
11:31:00.892 [11056.8096] <2> insert_if_not_dup: [vnet_addrinfo.c:5705] ignoring IPv6 link local 0 0x0
11:31:00.892 [11056.8096] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
11:31:00.892 [11056.8096] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
11:31:00.892 [11056.8096] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
11:31:00.892 [11056.8096] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
11:31:00.892 [11056.8096] <2> vnet_sortaddrs: [vnet_addrinfo.c:3945] sorted addrs: 1 0x1
11:31:00.892 [11056.8096] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4809] using interface ANY
11:31:00.892 [11056.8096] <2> async_connect: [vnet_connect.c:1477] connect in progress 1 0x1
11:31:00.892 [11056.8096] <2> vnet_pbxConnect: pbxConnectEx Succeeded
11:31:00.892 [11056.8096] <2> do_pbx_service: [vnet_connect.c:2116] via PBX bprd CONNECT FROM ip.ip.209.152.53243 TO ip.ip.209.130.1556 fd = 480
11:31:00.892 [11056.8096] <2> async_connect: [vnet_connect.c:1644] connect async CONNECT FROM ip.ip.209.152.53243 TO ip.ip.209.130.1556 fd = 480
11:31:00.892 [11056.8096] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO rvwpsnbmas01.x.x ip.ip.209.130 bprd VIA pbx
11:31:00.892 [11056.8096] <2> init_resilient_cache: [vnet_nbrntd.c:869] Initialize resilient cache. 0 0x0
11:31:00.892 [11056.8096] <2> logconnections: BPRD CONNECT FROM ip.ip.209.152.53243 TO ip.ip.209.130.1556 fd = 480
11:31:00.892 [11056.8096] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:871] Ignoring VxSS authentication 2 0x2
11:31:00.892 [11056.8096] <2> bprd_read_text_file: Starting to read data
11:31:01.220 [11056.8096] <2> bprd_read_text_file: Read 1 lines and wrote to file C:\Windows\TEMP\ltemp-11056358123460876096000000001-a08096
11:31:01.220 [11056.8096] checkBackupRegEntry: searching configuration for excludeVMservers
11:31:01.220 [11056.8096] get_string_value failed
11:31:01.220 [11056.8096] format_virtualserver_cred: read 1 VCENTER_SERVER.x.x domain\NBU_VMWARE_ACCOUNT d13f01ff3e360fc9e7a7742ce058f4701a7e88b5f22c2d3cb3a8cbb2bd3bdcc5ccee9c2b6b7f1aa9daddbc9a30c6e16a5ae925e5541857c5c164b811cf799450 6537 0
11:31:01.220 [11056.8096] <2> bpVMutil main: checking VCENTER_SERVER.x.x
11:31:01.220 [11056.8096] <2> bpVMutil main: testing VCENTER_SERVER.x.x domain\NBU_VMWARE_ACCOUNT
11:31:01.220 [11056.8096] checkBackupRegEntry: searching configuration for connecttimeout
11:31:01.220 [11056.8096] get_integer_value failed
11:31:01.220 [11056.8096] vSphereConnect: ConnectTimeout: 300 secs
11:31:01.220 [11056.8096] vSphereConnect: connecting to https://VCENTER_SERVER.x.x/sdk
11:31:01.625 [11056.8096] checkBackupRegEntry: searching configuration for jobtimeout
