VEXIT STATUS 23 Open VMS

[peter12]

Hi, 

I'm triying to add an OpenVMS I64client, when ia display it in the client properties it cannot connect. making the connectivity test with bpclntcmd it seems to be working, but it doesn't connect anyway:

NBU> sh ser
%NBU-I-CONNECT, connect to server cuans1-e1000g0 (10.212.7.116,13720)
%NBU-I-VERSION, Veritas NetBackup Server VEXIT STATUS 23

the client does see itself ok
NBU> sh cli
%NBU-I-CONNECT, connect to smtx61 (10.212.19.2,13782)
%NBU-I-CONRECV, connection from smtx61 (10.212.19.2,1023)

  Product:                NetBackup
  Protocol Level:         6.5.4
  Version Name:           6.5
  Version Number:         650000
  Patch Level:            6.5.4
  Client OS/Release:      OpenVMS 8.3-1H1
  Client Hardware:        HP BL860c  (1.59GHz/9.0MB)
  Installation Directory: $1$DGA100:[OPENV.NETBACKUP]
  Logs Directory:         $1$DGA100:[OPENV.NETBACKUP.LOGS]
  Configuration File:     $1$DGA100:[OPENV.NETBACKUP]BP.CONF
  Local Timezone:         SYS$LOCALTIME = SYS$SYSROOT:[SYS$ZONEINFO.SYSTEM.AMERICA]MEXICO_CITY.
  Network Buffer Size:    131072 bytes (128 KBytes)
  Master Server:          cuans1-e1000g0 (10.212.7.116)NBU> sh cli
%NBU-I-CONNECT, connect to smtx61 (10.212.19.2,13782)
%NBU-I-CONRECV, connection from smtx61 (10.212.19.2,1023)

root@cuans1 # bpclntcmd -ip 10.212.19.2

 

checkhaddr: host   : smtx61: smtx61 at 10.212.19.2 (0xad41302)
checkhaddr: aliases:


root@cuans1 # bpclntcmd -hn smtx61

 

host smtx61: smtx61 at 10.212.19.2 (0xad41302)
aliases:


Anyone has passed trough something similar ???

Best regards

[kunal]

Hi,

Check if your client is able to resolve master server.

Check the bp.conf if it has the correct entry for master server.

From client, try to telnet to master server:

telnet <master> 13720

Was this working before or is it a new install?

[varunprakash]

Correct the hostname resolution issue either at the DNS server or by including the appropriate hosts file entry for the master server on the client.

If it doesnt resolves your issue then post your bpcd log file.

[CRZ]

Is it cuans1 or cuans1-e1000g0? 

What's `bpclntcmd -ip 10.212.7.116` on your master return?  Hopefully it matches your reverse DNS from the client.  If it doesn't, that's probably your problem.

You can also try `bptestbpcd -client smtx61` from the master and pasting that output here.

Good luck!