I need some suggestion, on host Hyper-v I have a lot of VM and the backup of all those VM work fine.
Only one backup end in status job 48. I try ping and nslookup from Master and Media and it is all ok, also the reverse lookup is ok.
I read this:
The problem may be one of the following: •The NetBackup master server cannot communicate with the virtual machine. •The host name of the virtual machine is not available. The NetBackup job details log contains the following message: Error bpbrm(pid=8072) Nameuse , VM [<vm name>] not found on any node. Is either powered off or does not exist. The virtual machine is either not running, or it is booting up. Make sure that the virtual machine is running and then rerun the backup.
but the VM is up and running.
OS windows server 2012 Standard
HARDWARE Windows x64
VERSION NetBackup 126.96.36.199
RELEASEDATE Fri Oct 24 21:13:39 2014
OS windows server 2012 R2 Datacenter
HARDWARE Windows x64
VERSION NetBackup 188.8.131.52
RELEASEDATE Wed Nov 13 14:31:30 2013
OS windows server 2012 R2 Standars
If I remember correctly there was a similar issue on vmware, if the hostname and the displayname was not the same.
The bpresolver log probably contain clues to what the problem is.
The only other thing I can think of is the Hyper-V integration service not properly installed on this VM and running online backup.
Is the DNS domain for this VM a search domain on the backup host(s) ?
I created /usr/openv/netbackup/logs/bpresolver on client (host) on master and on Media, I run newly the policy but the log folder remains empty.
"The only other thing I can think of is the Hyper-V integration service not properly installed on this VM and running online backup."
I do not installed the client directly on VM, but I installaed the client on the Host Hyper-v.
See if there is anything in install_path\NetBackup\logs\bpVMutil logs that will tell you what's happening. Logs should be on the client (all hyperv hosts, but probably the one that has the cluster ip active)
This not the Netbackup client, but an integration between the hyper-v host's and the VM's vss systems, which is need for online backup.
nothing, I searched in Media:
xxxnbu03:/usr/openv/netbackup/online_util/fi_cntl # ls -l | grep vcb
in host Hyper-v:
.... if you have any idea/test/suggestions the backup fails again in 48.
on the VM there is not installed NBU client. I Installed the NBU client in Host Hyper-v, I mean I can launch the single Manual backup of this machine when I want.
Please show me all logs necessary for a good troubleshooting.
If you think that it is better open a case I can do it.
thank you for your support.
sorry for delay but I was very busy, I do not understand because I must copy the Hyper-v in a new policy and I do not can run single job with existing policy, anyway I have created a new policy and I run job backup, which logs do you want ?
thank you, very much