06-16-2016 01:19 PM
06-17-2016 05:51 AM
When the VM team is doing the snapshots are they using quiesce file system ? Ask as this in principle what netbackup does
In my experience 99% of snapshot problems are caused by things inside the VM, on Windows systems a problem with the VSS system is usually the culprit
Besides the abovem I have see low available memory, high CPU load, high disk latency cause this kind of problem.
06-17-2016 10:34 AM
06-20-2016 12:35 PM
06-20-2016 05:07 PM
1. Check if this is relevant:
http://www.veritas.com/docs/000021380
2. Since VMware side can create & delete snapshot manually, try this to see if the snapshot creation/deletion works via the API (that NBU is using):
http://www.veritas.com/docs/000042545
06-21-2016 02:04 AM
"Sql writers are not stable" points to the problem being with the VSS snapshot of the SQL inside the VM, the usually problem is a too small shadow area. The next thing I would look for is memory/resources exhaustion messages in the event logs inside the VM.
06-21-2016 11:35 AM
Try re-installing vmware tools on the vm in question.