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Veritas.com
Support

VMCLIENT ERROR

Sivasba
Level 2
Partner

‎01-21-2013 07:26 AM

Hi,,

Below is the error while backup of VM in netbackup 7.5   Other clients are working only 3 clients getting the same error

 

1/19/2013 10:06:43 PM - Info nbjm(pid=4472) starting backup job (jobid=8752) for client MESSAGINTEAM-RHEL4-IND, policy Archive-VMWare, schedule Full  
1/19/2013 10:06:43 PM - estimated 0 Kbytes needed
1/19/2013 10:06:43 PM - Info nbjm(pid=4472) started backup (backupid=MESSAGINTEAM-RHEL4-IND_1358613403) job for client MESSAGINTEAM-RHEL4-IND, policy Archive-VMWare, schedule Full on storage unit incheam-bkup01-dlt-robot-tld-0
1/19/2013 10:06:43 PM - started process bpbrm (10444)
1/19/2013 10:06:44 PM - Info bpbrm(pid=10444) MESSAGINTEAM-RHEL4-IND is the host to backup data from     
1/19/2013 10:06:44 PM - Info bpbrm(pid=10444) reading file list from client        
1/19/2013 10:06:44 PM - Info bpbrm(pid=10444) starting bpbkar32 on client         
1/19/2013 10:06:44 PM - connecting
1/19/2013 10:06:44 PM - connected; connect time: 00:00:00
1/19/2013 10:06:48 PM - Info bpbkar32(pid=9308) Backup started           
1/19/2013 10:06:48 PM - Info bptm(pid=11712) start            
1/19/2013 10:06:48 PM - Info bpbkar32(pid=9308) CONTINUE BACKUP received.          
1/19/2013 10:06:48 PM - Info bptm(pid=11712) using 65536 data buffer size        
1/19/2013 10:06:48 PM - Info bptm(pid=11712) setting receive network buffer to 263168 bytes      
1/19/2013 10:06:48 PM - Info bptm(pid=11712) using 30 data buffers         
1/19/2013 10:06:48 PM - Info bptm(pid=11712) start backup           
1/19/2013 10:06:48 PM - Info bptm(pid=11712) media id I173L5 mounted on drive index 0, drivepath {4,0,2,0}, drivename incheam-bkup01, copy 1
1/19/2013 10:06:49 PM - mounted
1/19/2013 10:06:49 PM - positioning I173L5 to file 21
1/19/2013 10:06:56 PM - positioned I173L5; position time: 00:00:07
1/19/2013 10:06:56 PM - begin writing
1/20/2013 5:06:27 AM - Info bpbkar32(pid=9308) INF - Transport Type = nbd       
1/20/2013 7:03:16 AM - Info bptm(pid=11712) waited for full buffer 162110 times, delayed 2034739 times    
1/20/2013 7:03:16 AM - Info bpbkar32(pid=9308) bpbkar waited 29 times for empty buffer, delayed 80 times.   
1/20/2013 7:03:29 AM - Error bpbrm(pid=10444) could not send server status message       
1/20/2013 7:03:30 AM - Critical bpbrm(pid=10444) unexpected termination of client MESSAGINTEAM-RHEL4-IND        
1/20/2013 7:03:30 AM - end writing; write time: 08:56:34
system call failed(11)

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1 REPLY 1

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

‎01-21-2013 08:20 AM

1/20/2013 7:03:16 AM - Info bptm(pid=11712) waited for full buffer 162110 times, delayed 2034739 times    
1/20/2013 7:03:16 AM - Info bpbkar32(pid=9308) bpbkar waited 29 times for empty buffer, delayed 80 times.

1/20/2013 7:03:29 AM - Error bpbrm(pid=10444) could not send server status message       

1/20/2013 7:03:30 AM - Critical bpbrm(pid=10444) unexpected termination of client MESSAGINTEAM-RHEL4-IND    

 

Buffer delay of bptm is too high...

http://www.symantec.com/business/support/index?page=content&id=TECH145578

 

check the tech nots specified in below dissussion

https://www-secure.symantec.com/connect/forums/waited-full-buffer-and-waited-empty-buffer-bptm-log

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