Recently upgraded to NetBackup Appliance 184.108.40.206 Maintenance Release 1 (NetBackup 220.127.116.11)
A VMware backup of our main file server is finishing with status code 0 and correct size however the number of files reported is only 215K as against the expected 15 Million
The Windows server has 2 disks and all folders on the C drive are visible but only some folders on the second drive, the main folder with 15 Million files is missing.
Meant to say I have tried :-
Forcing an Accelerator rescan
Recreated the policy
Disabled Accelerator and ran Full backup
All give the same results
This has been working perfectly for many years, the only change is the upgrade
Can you check if in VMware tab of this policy you do have checked "Enable file recovery from VM backup" under Optimizations?
What is the client OS, its file systems types etc...