03-25-2021 11:27 AM
Hi,
Recently upgraded to NetBackup Appliance 3.3.0.1 Maintenance Release 1 (NetBackup 8.3.0.1)
A VMware backup of our main file server is finishing with status code 0 and correct size however the number of files reported is only 215K as against the expected 15 Million
The Windows server has 2 disks and all folders on the C drive are visible but only some folders on the second drive, the main folder with 15 Million files is missing.
03-25-2021 11:35 AM
Meant to say I have tried :-
Forcing an Accelerator rescan
Recreated the policy
Disabled Accelerator and ran Full backup
All give the same results
This has been working perfectly for many years, the only change is the upgrade
03-26-2021 12:59 AM - edited 03-26-2021 01:00 AM
@DecKy is this a RDM setup?
For VMware backup all the disks should be VMDK, if your VM is a RDM you will have to use NetBackup agent to backup all the drives on the VM.
03-26-2021 01:40 AM
Hello
Can you check if in VMware tab of this policy you do have checked "Enable file recovery from VM backup" under Optimizations?
What is the client OS, its file systems types etc...
03-26-2021 04:42 AM
Not RDM, both disks are VMDK and it has been working perfectly for many years before the upgrade
03-26-2021 04:43 AM
"Enable file recovery from VM backup" is enabled, it's a Windows Server using NTFS
03-26-2021 12:43 PM
04-14-2021 07:48 AM
This has been identified as a bug and I've received an EEB to test