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VMware backups failing with error 156

LIMRA
Level 4

Dear Experts

 

In 7.5.0.7 Netbackup environment ( we have 3 different environment of Netbackup), most of the backups are failing with error 156

Operation Status: 0
10/16/2014 08:18:34 - end Application Snapshot: Cleanup Resources; elapsed time 0:00:00
10/16/2014 08:18:34 - begin Application Snapshot: Delete Snapshot
10/16/2014 08:18:35 - started process bpbrm (pid=2304)
10/16/2014 08:18:40 - Info bpbrm (pid=2304) Starting delete snapshot processing
10/16/2014 08:18:42 - Info bpfis (pid=9912) Backup started
10/16/2014 08:18:42 - Critical bpbrm (pid=2304) from client xxxxxx.com.au: cannot open E:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.aude3db003nabwi.basdev.aurdev.national.com.au_1413407872.1.0
10/16/2014 08:18:42 - Info bpfis (pid=9912) done. status: 1542
10/16/2014 08:18:42 - end Application Snapshot: Delete Snapshot; elapsed time 0:00:08
10/16/2014 08:18:42 - Info bpfis (pid=0) done. status: 1542: An existing snapshot is no longer valid and cannot be mounted for subsequent operations
10/16/2014 08:18:42 - end writing
Operation Status: 1542
Operation Status: 156
snapshot error encountered  (156)

1 ACCEPTED SOLUTION

Accepted Solutions

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Create the bpfis log on the backup host. If that does not give any clues you can enable vxms logging.

 

http://www.symantec.com/docs/TECH72862

View solution in original post

5 REPLIES 5

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

Create the bpfis log on the backup host. If that does not give any clues you can enable vxms logging.

 

http://www.symantec.com/docs/TECH72862

Michael_G_Ander
Level 6
Certified

It can happen if the the netbackup online_util directory is not excluded from the anti virus scan, at least on windows

Also have had to clean out the online_util sub directories by hand after problems with the snapshots

What happens i f you try to create a snapshot with queisce file system from vsphere on the failing VMs ?

Is there any events in the vsphere and system logs on the VMs ?

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

AndreaBolongaro
Level 5
Certified

Check following technote:

Snapshot error encountered (status code 156)

it helps for trobleshooting.

 

LIMRA
Level 4

hi

Backup host is that the clinet right or  media server?

 

 

RiaanBadenhorst
Level 6
Partner    VIP    Accredited Certified

That is usually the backup / media server.