04-19-2018 06:55 AM
Hello,
We found that every time a Writer is unstable (System or Exchange) the Shadow copy is not released, and when restarting the service associated with the Writer (Snapshot for System or Store for Exchange) shadow copy is released. It can not be deleted by the command "VSSADMIN DELETE SHADOWS for: ..." because is blocked by the backup
Job Details:
ERR - failure reading file: System State:\System Files\System Files (WIN32 3758161631: Unknown error)
Error bpbrm (pid=286992) from client prd-exch-i10: ERR - Error encountered while attempting to get additional files for System State:\
media manager terminated by parent process
Master Cluster Windows Server 2008 R2 NetBackup 7.7.3
Media Appliance Veritas NetBackup 2.7.3
Client Windows Server 2008 R2 Exchange NetBackup 7.7.3
A reboot has solve the issue for the momment, but how can avoid this issue in the future ?
Thank you
04-19-2018 07:00 AM - edited 04-19-2018 07:00 AM
take a look at the Netbackup bpfis command:
The bpfis command can delete or query (discover) snapshots of a client system (file system or volume).
https://www.veritas.com/support/en_US/doc/123533878-127136857-0/v123538019-127136857