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VSS is mendatory for FLashbackup or Snapshot backup

Hi ,

 

I need to know that , whether VSS(Volume Shadow Copy Service) is mendatory for Flashbackup or Snapshot backup. As we are facing one issue that , after backup completes , snapshot not getting deleted automatically.

Please help

Regards,

Sagar

1 Solution

Accepted Solutions
Accepted Solution!

Have you checked bpfis log

Have you checked bpfis log yet?

Level 5 log should not be necessary unless you have logged a Support call with Veritas/Symantec.
Level 3 is fine for 'user level' troubleshooting.

Please confirm that Client OS selected in the Policy is Windows2008, NOT WindowsXP or Vista.

To get back to your original question:
VSS is mandatory for WOFB on W2008 client.

There are various snapshot options in Master Server -> Client Attributes -> Add/select client name -> Windows Open File Backup tab
 

You may want to read up about these options in NBU Admin Guide I.

See this TN as well: 

How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
http://www.symantec.com/docs/TECH47808

View solution in original post

11 Replies

please give complete details.

please give complete details. VSS is required for snapshot based backups. In windows 2000 only NBU uses its own snapshot VSP.

Policy details - bppllist <policy nam> -U

job details

NBU version on master/media/client

You need some sort of

You need some sort of snapshot technology in order to take snapshot backups.
VSS will be the default if you have not selected a particular snapshot provider that is available on the client.

You may want to read up in NetBackup Snapshot Client Administrator's Guide  - 
See Automatic snapshot selection in Chapter 3 of this manual.

The default option is auto. This means that NBU will look at available snapshot technologies availalable on the client.

NetBackup uses the first suitable method found.

To see how NBU checks for snapshot software and what happens at the end of the backup, you will need bpfis log folder on the client.

Hi All, We are facing this

Hi All, We are facing this issue for normal policy with WOFB option enable. PFA policy details.

 

Policy Name:       Chan_D_M_HBDPCFTPSTBY

  Policy Type:         MS-Windows
  Active:              yes
  Effective date:      04/20/2012 19:29:09
  Backup network drvs: no
  Collect TIR info:    no
  Mult. Data Streams:  no
  Client Encrypt:      no
  Checkpoint:          yes
       Interval:       15
  Policy Priority:     99
  Max Jobs/Policy:     Unlimited
  Disaster Recovery:   0
  Collect BMR info:    no
  Residence:           netback1-hcart2-robot-tld-1_mpx
  Volume Pool:         CD_Daily_Backup_pool
  Server Group:        Daily
  Keyword:             (none specified)
  Data Classification:       -
  Residence is Storage Lifecycle Policy:    no
  Application Discovery:      no
  Discovery Lifetime:      0 seconds
  ASC Application and attributes: (none defined)

  Granular Restore Info:  no
  Ignore Client Direct:  no
  Enable Metadata Indexing:  no
  Index server name:  NULL
  Use Accelerator:  no
  Optimized Backup:  no
  HW/OS/Client:  Windows-x64   WindowsXP     HBDPCFTPSTBY

  Include:  M:\Commands\
            M:\Configuration\
            M:\EFTRoot_Sites\
            M:\Globalscape\
            M:\HDFC Bank\
            M:\DMZ Server
            M:\WINDMZ Servers
            D:\DB_BKP

  Schedule:              M_HBDPCFTPSTBY
    Type:                Full Backup
    Calendar sched: Enabled
     Included Dates-----------
         No days of week entered
        Day 1 of month
     Excluded Dates----------
        No specific exclude dates entered
        No exclude days of week entered
    Synthetic:           0
    Checksum Change Detection: 0
    PFI Recovery:        0
    Maximum MPX:         10
    Retention Level:     16 (12 years)
    Number Copies:       1
    Fail on Error:       0
    Residence:           (specific storage unit not required)
    Volume Pool:         CD_Mont_Backup_pool
    Server Group:        Monthly
    Residence is Storage Lifecycle Policy:         0
    Schedule indexing:   0
    Daily Windows:
          Sunday     06:00:00  -->  Sunday     10:00:00
          Monday     06:00:00  -->  Monday     10:00:00
          Tuesday    06:00:00  -->  Tuesday    10:00:00
          Wednesday  06:00:00  -->  Wednesday  10:00:00
          Thursday   06:00:00  -->  Thursday   10:00:00
          Friday     06:00:00  -->  Friday     10:00:00
          Saturday   06:00:00  -->  Saturday   10:00:00

  Schedule:              D_HBDPCFTPSTBY
    Type:                Full Backup
    Frequency:           every 12 hours
     Excluded Dates----------
      EXCLUDE DATE 0 - 05/01/2014
      EXCLUDE DATE 1 - 06/01/2014
      EXCLUDE DATE 2 - 07/01/2014
      EXCLUDE DATE 3 - 08/01/2014
      EXCLUDE DATE 4 - 09/01/2014
      EXCLUDE DATE 5 - 10/01/2014
      EXCLUDE DATE 6 - 11/01/2014
      EXCLUDE DATE 7 - 12/01/2014
      EXCLUDE DATE 8 - 01/01/2015
      EXCLUDE DATE 9 - 02/01/2015
      EXCLUDE DATE 10 - 03/01/2015
      EXCLUDE DATE 11 - 04/01/2015
      EXCLUDE DATE 12 - 05/01/2015
      EXCLUDE DATE 13 - 06/01/2015
      EXCLUDE DATE 14 - 07/01/2015
      EXCLUDE DATE 15 - 08/01/2015
      EXCLUDE DATE 16 - 09/01/2015
      EXCLUDE DATE 17 - 10/01/2015
      EXCLUDE DATE 18 - 11/01/2015
      EXCLUDE DATE 19 - 12/01/2015
      EXCLUDE DATE 20 - 01/01/2016
      EXCLUDE DATE 21 - 02/01/2016
        No exclude days of week entered
    Synthetic:           0
    Checksum Change Detection: 0
    PFI Recovery:        0
    Maximum MPX:         10
    Retention Level:     0 (1 week)
    Number Copies:       1
    Fail on Error:       0
    Residence:           (specific storage unit not required)
    Volume Pool:         (same as policy volume pool)
    Server Group:        (same as specified for policy)
    Residence is Storage Lifecycle Policy:         0
    Schedule indexing:   0
    Daily Windows:
          Monday     06:00:00  -->  Monday     10:00:00
          Tuesday    06:00:00  -->  Tuesday    10:00:00
          Wednesday  06:00:00  -->  Wednesday  10:00:00
          Thursday   06:00:00  -->  Thursday   10:00:00
          Friday     06:00:00  -->  Friday     10:00:00
          Saturday   06:00:00  -->  Saturday   10:00:00

 

Regards,

Sagar.

Hi sagar, You are still

Hi sagar,

You are still missing job details and NBU versions on master/media/client

"HW/OS/Client: Windows-x64

"HW/OS/Client: Windows-x64 WindowsXP " Windows XP ? For real? Support for this OS has been dropped and also does not have VSS built in. Open file/ snapshot backup for XP is not supported.

Sorry All , My shift has

Sorry All , My shift has changed so delay in reply.

job details as follows:

 

09/07/2015 06:00:00 - Info nbjm (pid=6646) starting backup job (jobid=440807) for client HBDPCFTPSTBY, policy Chan_D_M_HBDPCFTPSTBY, schedule D_HBDPCFTPSTBY
09/07/2015 06:00:00 - Info nbjm (pid=6646) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=440807, request id:{92C02E3C-54F7-11E5-AFAF-002128F9CB9C})
09/07/2015 06:00:00 - requesting resource netback1-hcart2-robot-tld-1_mpx
09/07/2015 06:00:00 - requesting resource mstnetbkp.NBU_CLIENT.MAXJOBS.HBDPCFTPSTBY
09/07/2015 06:00:00 - requesting resource mstnetbkp.NBU_POLICY.MAXJOBS.Chan_D_M_HBDPCFTPSTBY
09/07/2015 06:00:00 - granted resource  mstnetbkp.NBU_CLIENT.MAXJOBS.HBDPCFTPSTBY
09/07/2015 06:00:00 - granted resource  mstnetbkp.NBU_POLICY.MAXJOBS.Chan_D_M_HBDPCFTPSTBY
09/07/2015 06:00:00 - granted resource  CM0329
09/07/2015 06:00:00 - granted resource  Drive019
09/07/2015 06:00:00 - granted resource  netback1-hcart2-robot-tld-1_mpx
09/07/2015 06:00:01 - estimated 67656580 kbytes needed
09/07/2015 06:00:01 - Info nbjm (pid=6646) started backup (backupid=HBDPCFTPSTBY_1441585800) job for client HBDPCFTPSTBY, policy Chan_D_M_HBDPCFTPSTBY, schedule D_HBDPCFTPSTBY on storage unit netback1-hcart2-robot-tld-1_mpx
09/07/2015 06:00:02 - Info bpbrm (pid=450) HBDPCFTPSTBY is the host to backup data from
09/07/2015 06:00:04 - Info bpbrm (pid=450) telling media manager to start backup on client
09/07/2015 06:00:04 - Info bptm (pid=453) using 262144 data buffer size
09/07/2015 06:00:04 - Info bptm (pid=453) using 64 data buffers
09/07/2015 06:00:05 - Info bpbrm (pid=450) spawning a brm child process
09/07/2015 06:00:05 - Info bpbrm (pid=450) child pid: 17951
09/07/2015 06:00:06 - Info bpbrm (pid=450) sending bpsched msg: CONNECTING TO CLIENT FOR HBDPCFTPSTBY_1441585800
09/07/2015 06:00:06 - connecting
09/07/2015 06:00:07 - Info bptm (pid=17950) setting receive network buffer to 262144 bytes
09/07/2015 06:00:07 - Info bpbrm (pid=450) start bpbkar on client
09/07/2015 06:00:07 - connected; connect time: 0:00:00
09/07/2015 06:00:07 - begin writing
09/07/2015 06:00:08 - Info bpbkar (pid=6460) Backup started
09/07/2015 06:00:08 - Info bpbrm (pid=450) Sending the file list to the client
09/07/2015 06:00:51 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\Commands\>
09/07/2015 06:00:51 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\Configuration\>
09/07/2015 07:13:52 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\EFTRoot_Sites\>
09/07/2015 07:47:32 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\Globalscape\>
09/07/2015 07:48:10 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\HDFC Bank\>
09/07/2015 07:48:10 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\DMZ Server>
09/07/2015 07:48:10 - Info bpbkar (pid=6460) change journal NOT enabled for <M:\WINDMZ Servers>
09/07/2015 07:49:06 - Info bpbkar (pid=6460) change journal NOT enabled for <D:\DB_BKP>
09/07/2015 07:52:15 - current media CM0329 complete, requesting next media Any
09/07/2015 07:52:16 - Waiting for scan drive stop Drive047, Media server: netback1
09/07/2015 07:52:16 - granted resource  CM0821
09/07/2015 07:52:16 - granted resource  Drive047
09/07/2015 07:52:16 - granted resource  netback1-hcart2-robot-tld-1_mpx
09/07/2015 07:52:16 - mounting CM0821
09/07/2015 07:52:44 - mounted CM0821; mount time: 0:00:28
09/07/2015 07:52:44 - positioning CM0821 to file 1
09/07/2015 07:52:48 - positioned CM0821; position time: 0:00:04
09/07/2015 07:52:48 - begin writing
09/07/2015 08:27:13 - Info bpbrm (pid=450) media manager for backup id HBDPCFTPSTBY_1441585800 exited with status 0: the requested operation was successfully completed
09/07/2015 08:27:14 - end writing; write time: 0:34:26
the requested operation was successfully completed  (0)

 

Master : 7.6.1.2

Media : 7.6.1.2

Client :

PC-x64, WindowsVista
7.5.0.6
Windows2008 6

 

Regards,

Sagar

Why do you have Client type

Why do you have Client type in policy PC-x64, WindowsVista when it is Windows2008 ?

And what exactly is the issue with VSS when the backup is successful?

Once backup completes.

Once backup completes. snapshot is getting generated in system volume information folder. when we checked in VSSadmin command , its related to backup , so it consumes the space on the server.

 

Its bpgetconfig output , in policy we have 2008 x64.

This is windows 2008 R2 server.

Where is this coming from?

Where is this coming from? PC-x64, WindowsVista (And reference to XP in your previous post ?) And do you have bpfis log on client to troubleshoot snapshot removal? Any errors in Event Viewer logs?

output is coming from

output is coming from bpgetconfig command. There is no error in event log, I have created the log with V=5. I will share soon.

Accepted Solution!

Have you checked bpfis log

Have you checked bpfis log yet?

Level 5 log should not be necessary unless you have logged a Support call with Veritas/Symantec.
Level 3 is fine for 'user level' troubleshooting.

Please confirm that Client OS selected in the Policy is Windows2008, NOT WindowsXP or Vista.

To get back to your original question:
VSS is mandatory for WOFB on W2008 client.

There are various snapshot options in Master Server -> Client Attributes -> Add/select client name -> Windows Open File Backup tab
 

You may want to read up about these options in NBU Admin Guide I.

See this TN as well: 

How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
http://www.symantec.com/docs/TECH47808

View solution in original post