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Vault Issue

virankumar
Level 4

Hello Team ,

 

Vault ejecting is not happening , its been waiting like below

 

Jan 18, 2015 1:43:11 PM - requesting resource masterserver.NBVAULT.MAXJOBS
Jan 18, 2015 1:43:11 PM - requesting resource masterserver.NBU_POLICY.MAXJOBS.VAULT_EJECT_MPSS
Jan 18, 2015 1:44:52 PM - granted resource  masterserver.NBVAULT.MAXJOBS
Jan 18, 2015 1:44:52 PM - granted resource  masterserver.NBU_POLICY.MAXJOBS.VAULT_EJECT_MPSS
Jan 18, 2015 1:44:52 PM - estimated 0 kbytes needed
Jan 18, 2015 1:44:52 PM - begin Parent Job
Jan 18, 2015 1:44:52 PM - begin Vault: Start Notify Script
Jan 18, 2015 1:44:53 PM - started process RUNCMD (pid=19799)
Jan 18, 2015 1:44:53 PM - ended process 0 (pid=19799)
Operation Status: 0
Jan 18, 2015 1:44:53 PM - end Vault: Start Notify Script; elapsed time 0:00:01
Jan 18, 2015 1:44:53 PM - begin Vault: Execute Script
Jan 18, 2015 1:44:53 PM - started process bpbrm (pid=19807)
Jan 18, 2015 1:44:56 PM - begin Eject and Report
Jan 18, 2015 1:44:56 PM - connecting
Jan 18, 2015 1:44:56 PM - connected; connect time: 0:00:00
Jan 18, 2015 1:46:02 PM - Starting Eject of 24 media
Jan 18, 2015 1:46:31 PM - eject operation is waiting for available MAP elements of robot

 

 

 

1 REPLY 1

Marianne
Level 6
Partner    VIP    Accredited Certified

eject operation is waiting for available MAP elements of robot

 

What is the make/model of the tape library?

Does it have Media Access Port(s)? 
If so, how many slots in MAP/CAP?
(You are trying to eject 24 tapes) 

Has Vault eject worked fine previously?
If yes, have you checked status of MAP/CAP?
(Maybe an operator has not closed the door properly)
Have you checked robot web interface and/or console for status/errors?