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Vaulting not working after 7.7.3 upgrade

philalbert
Level 4

I've upgraded Netbackup from 7.6.1 to 7.7.3 and now my vaulting is not working.

From what I could find, the vlt_start_notify.cmd script cannot be open. But all the rights are fine.

RVP            = Vault_LTO4_SSO_Week
SID            = 4472
STEP            = start_notify
StartTime        = 2016.06.30 10:04:13 (1467295453)
10:04:13.249 [11948.11436] <2> vltrun@VltSession::lock_and_operate^4472: OP: start_notify
10:04:13.249 [11948.11436] <2> vltrun@VOpExecuteScript::doOperation^4472: CALLING E:\Veritas\NetBackup\bin\vlt_start_notify.cmd script; robot:3, vault:vSSO, profile:Vault_LTO4_SSO_Week, and sid:4472
10:04:13.249 [11948.11436] <2> vltrun@VOpExecuteScript::doOperation^4472: Vault Notify Script=E:\Veritas\NetBackup\bin\vlt_start_notify.cmd RV=12
10:04:13.249 [11948.11436] <16> vltrun@VOpExecuteScript::doOperation^4472: Vault Notify Script=E:\Veritas\NetBackup\bin\vlt_start_notify.cmd FAILED
10:04:13.249 [11948.11436] <16> vltrun@VOpExecuteScript::doOperation^4472: FAILed NB_EC=12 NB_MSG=file open failed
10:04:13.249 [11948.11436] <16> vltrun@VOpExecuteScript::doOperation^4472: Leaving with DMN=1 SC=12
10:04:13.249 [11948.11436] <16> vltrun@VltSession::lock_and_operate^4472: OP_STEP=start_notify FAILED
10:04:13.249 [11948.11436] <16> vltrun@VltSession::lock_and_operate^4472: FAILed NB_EC=272 NB_MSG=execution of a vault notify script failed
10:04:13.249 [11948.11436] <2> vltrun@VaultJobMonitor::_send_jobrundata^4472: SENT JobRunDataEx_t to JOBD at 1467295453
10:04:13.249 [11948.11436] <2> vltrun@VaultJobMonitor::IncrementJobProgress^4472: SENT completion pct=1 to JOBD
10:04:13.249 [11948.11436] <16> vltrun@VltSession::lock_and_operate^4472: Leaving with DMN=1 SC=272
10:04:13.249 [11948.11436] <8> vltrun@VltSession::sessionStep()^4472: Session STEP COMPLETE
End Time        :2016.06.30 10:04:13 (1467295453)
Elapsed            :0:0
10:04:13.249 [11948.11436] <16> vltrun@VltSession::runSession^4472: Aborting session...
10:04:13.249 [11948.11436] <16> vltrun@VltSession::runSession^4472: FAILed NB_EC=272 NB_MSG=execution of a vault notify script failed
10:04:13.249 [11948.11436] <8> vltrun@VltSession::runSession^4472: Destructor called during stack unwinding
10:04:13.249 [11948.11436] <16> vltrun@VltSession::runSession^4472: Leaving with DMN=1 SC=272
10:04:13.249 [11948.11436] <2> vltrun@main^4472: End Time:        2016.06.30 10:04:13 (1467295453)    Elapsed: 0:00 (0)

 

Anyone what could be going wrong?

 

1 ACCEPTED SOLUTION

Accepted Solutions

philalbert
Level 4

Found it. 

Don't know why, but the security on the folder E:\Veritas\NetBackup\Logs\user_ops\vault was gone. Nobody was able to read/write in it. 

Once that was fixed everything started working correctly.

 

Thanks

View solution in original post

2 REPLIES 2

Will_Restore
Level 6

Possible cause? 

 

Certain NetBackup user-defined strings must not contain non-US ASCII characters

Vault policy names

Vault report names

= = = = = = = = = = = = = = = = =

NetBackup 7.7.3 Release Notes

http://www.veritas.com/docs/000106357      

philalbert
Level 4

Found it. 

Don't know why, but the security on the folder E:\Veritas\NetBackup\Logs\user_ops\vault was gone. Nobody was able to read/write in it. 

Once that was fixed everything started working correctly.

 

Thanks