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Vmware backup fail with with file read error.

yngrblajay
Level 4

08/07/2013 12:20:03 - Info nbjm (pid=181136) starting backup job (jobid=1109952) for client Clientxyz, policy vmware_backup, schedule Monthly
08/07/2013 12:20:03 - Info nbjm (pid=181136) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1109952, request id:{FA7F37FA-FF8D-11E2-8234-4C9C5B930000})
08/07/2013 12:20:03 - requesting resource xyz_STU_GROUP
08/07/2013 12:20:03 - requesting resource Master.NBU_CLIENT.MAXJOBS.Clientxyz
08/07/2013 12:20:03 - requesting resource Master.NBU_POLICY.MAXJOBS.vmware_backup
08/07/2013 12:20:04 - awaiting resource xyz_STU_GROUP. No FT servers for this client are running.
08/07/2013 12:20:04 - granted resource  Master.NBU_CLIENT.MAXJOBS.Clientxyz
08/07/2013 12:20:04 - granted resource  Master.NBU_POLICY.MAXJOBS.vmware_backup
08/07/2013 12:20:04 - granted resource  H41034
08/07/2013 12:20:04 - granted resource  Rob004-Fx-14
08/07/2013 12:20:04 - granted resource  xyz_robot4
08/07/2013 12:20:04 - estimated 47501859 kbytes needed
08/07/2013 12:20:04 - begin Parent Job
08/07/2013 12:20:04 - begin Flash Backup Windows: Start Notify Script
08/07/2013 12:20:05 - Info RUNCMD (pid=246072) started
08/07/2013 12:20:05 - Info RUNCMD (pid=246072) exiting with status: 0
Operation Status: 0
08/07/2013 12:20:05 - end Flash Backup Windows: Start Notify Script; elapsed time 0:00:01
08/07/2013 12:20:05 - begin Flash Backup Windows: Step By Condition
Operation Status: 0
08/07/2013 12:20:05 - end Flash Backup Windows: Step By Condition; elapsed time 0:00:00
08/07/2013 12:20:05 - begin Flash Backup Windows: Read File List
Operation Status: 0
08/07/2013 12:20:05 - end Flash Backup Windows: Read File List; elapsed time 0:00:00
08/07/2013 12:20:05 - begin Flash Backup Windows: Create Snapshot
08/07/2013 12:20:05 - started process bpbrm (pid=10536)
08/07/2013 12:20:06 - Info bpbrm (pid=10536) Clientxyz is the host to backup data from
08/07/2013 12:20:06 - Info bpbrm (pid=10536) reading file list from client
08/07/2013 12:20:06 - Info bpbrm (pid=10536) start bpfis on client
08/07/2013 12:20:06 - begin Create Snapshot
08/07/2013 12:20:07 - Info bpfis (pid=15148) Backup started
08/07/2013 12:20:07 - snapshot backup of client Clientxyz using method VMware
08/07/2013 12:21:00 - Info bpfis (pid=15148) done. status: 0
08/07/2013 12:21:00 - end Flash Backup Windows: Create Snapshot; elapsed time 0:00:55
08/07/2013 12:21:00 - end writing
Operation Status: 0
08/07/2013 12:21:00 - end Parent Job; elapsed time 0:00:56
08/07/2013 12:21:00 - begin Flash Backup Windows: Policy Execution Manager Preprocessed
08/07/2013 12:21:05 - Info bpfis (pid=0) done. status: 0: the requested operation was successfully completed
Operation Status: 13
08/07/2013 12:34:39 - end Flash Backup Windows: Policy Execution Manager Preprocessed; elapsed time 0:13:39
08/07/2013 12:34:39 - begin Flash Backup Windows: Stop On Error
Operation Status: 0
08/07/2013 12:34:39 - end Flash Backup Windows: Stop On Error; elapsed time 0:00:00
08/07/2013 12:34:39 - begin Flash Backup Windows: Delete Snapshot On Exit
08/07/2013 12:34:39 - begin Flash Backup Windows: Delete Snapshot On Exit
08/07/2013 12:34:40 - started process bpbrm (pid=9888)
08/07/2013 12:35:08 - end writing
Operation Status: 0
08/07/2013 12:35:08 - end Flash Backup Windows: Delete Snapshot On Exit; elapsed time 0:00:29
08/07/2013 12:35:08 - begin Flash Backup Windows: End Notify Script
08/07/2013 12:35:09 - Info RUNCMD (pid=479332) started
08/07/2013 12:35:09 - Info RUNCMD (pid=479332) exiting with status: 0
Operation Status: 0
08/07/2013 12:35:09 - end Flash Backup Windows: End Notify Script; elapsed time 0:00:01
Operation Status: 13
08/07/2013 12:35:09 - end Flash Backup Windows: Delete Snapshot On Exit; elapsed time 0:00:30
08/07/2013 12:37:59 - job 1109952 was restarted as job 1109985
file read failed  (13)

 

4 REPLIES 4

Ray_Esperanzate
Level 4

What version of NBU are you running ?

yngrblajay
Level 4

7.1.0.4

Ray_Esperanzate
Level 4

Can you generate the following logs (note the locations)

 

 

Log directory

Contains the messages on

Resides on

install_path\NetBackup\logs\bpbrm

Backup and restore

NetBackup master or media server

install_path\NetBackup\logs\bptm

Backup and restore

NetBackup media server

install_path\NetBackup\logs\bpfis

Snapshot creation and backup

VMware backup host

install_path\NetBackup\logs\bpcd

Snapshot creation and backup

VMware backup host

 

yngrblajay
Level 4

Data Store vmotion of the client fixed the issue