09-04-2017 07:41 AM
Hello All,
OS : Redhat 2.6
Netbackup 8
I have completed to upgrade from Netbackup 7.1 to Netbackup 8.0.
But when I'm trying to enter to GUI (jnbSA) , getting the following error "the host does not have netbackup host id-based security certificate installed ...."
After that I'm trying to generate certificate :
nbcertcmd -getCertificate
Request to get the certificate deployment level failed.
EXIT STATUS 26: client/server handshaking failed
Again error with 26 code.
I'm testing the wmc connection.
bptestnetconn -wnbwmc/netbackup -T 5 -e 2 -H nbumedia
Getting the following error
nbwmc/netbackup web service test for host: nbumedia : 50012 ms [FAIL]
Now I've checked from webservice logs
cd /usr/openv/wmc/webserver/logs/
# tail -2000 catalina.2017-09-04.log
.........
04-Sep-2017 16:18:35.090 INFO [localhost-startStop-1] org.apache.catalina.core.ApplicationContext.log No Spring WebApplicationInitializer types detected on classpath
04-Sep-2017 16:18:36.873 SEVERE [Catalina_NetBackup_Web_Services-startStop-1] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start
java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError
......
I have tried to reinstall the Netbackup 8 , Then many times restarted wmc.
/usr/openv/var/global/server.conf is OK.
-c 200M -ch 1951M -cl 200M -gd DBA -gk DBA -gl DBA -gna 1 -gp 4096 -k -m -n NB_nbumedia
-o /usr/openv/db//log/server.log -os 1M -ti 0 -ua -ud -wc- -x tcpip(LocalOnly=YES;ServerPort=13785)
How should I proceed ?
Any suggestions?
Solved! Go to Solution.
09-11-2017 03:54 AM
Hello ALL,
I have opened case to Veritas support.
They confirmed,that memory was not enough.
I have added more swap space.
As a result, webservice daemon worked properly.
Approx. 6GB swap space
dd if=/dev/zero of=/swapfile bs=1024 count=6500536
mkswap /swapfile
swapon /swapfile
Adding to fstab for permanent
/swapfile swap swap defaults 0 0
Br,
Turgun
09-05-2017 12:48 PM
Hi @turguns,
Did you follow this steps to configure netbackup web service?
https://www.veritas.com/support/en_US/article.000081350
If yes, are you using local user or domain user?
Regards,
Thiago
09-06-2017 11:57 PM
Hi Thiago,
Yes I have added web server user,
Preinstallation check was successful.
Just now I have upgraded again.
After upgrade , giving the following error:
WARNING: NetBackup web services could not start on this host. This will cause
failure of certain NetBackup operations. For details, refer to:
http://www.veritas.com/docs/000115774
Ports are ok. pbx listening. System keeping to give out of memory error.
but I've free 5GB .
root@nbumedia logs]# free -m
total used free shared buffers cached
Mem: 6864 1716 5147 0 25 687
-/+ buffers/cache: 1003 5861
Swap: 291 0 291
[root@nbumedia logs]#
[root@nbumedia logs]# /usr/openv/netbackup/bin/nbwmc
[root@nbumedia logs]# more hs_err_pid18671.log
#
# There is insufficient memory for the Java Runtime Environment to continue.
# Native memory allocation (malloc) failed to allocate 32744 bytes for ChunkPool::allocate
# Possible reasons:
09-11-2017 03:54 AM
Hello ALL,
I have opened case to Veritas support.
They confirmed,that memory was not enough.
I have added more swap space.
As a result, webservice daemon worked properly.
Approx. 6GB swap space
dd if=/dev/zero of=/swapfile bs=1024 count=6500536
mkswap /swapfile
swapon /swapfile
Adding to fstab for permanent
/swapfile swap swap defaults 0 0
Br,
Turgun