11-14-2016 02:49 AM - edited 11-14-2016 02:54 AM
Dear Vox member,
Trying to install the Netbackup 7.7.3 web plugin for VMware 5.5 server appliance.
My normal vSphere client works fine, Restores can be done and backup status is available.
The web plugin is acting weird.
Backup status is fine, Master server is validated.
When trying to restore via the recovery wizard and lookup machine it gives back:
no entity was found EC:227
When try to restore via the instant recovery wizard.
No mapping found between vCenter(s) and Master Server(s)
The Master server box is empty here, while it IS available in the recovery wizard.
On the master server, this is in the web log:
2,51216,439,439,269,1479119904793,2488,36,0:,87:Entering the proxy filter and the incoming request is :/nbwebservice/image/vmclientlist,2,(0|)
2,51216,439,439,270,1479119905371,2488,36,0:,55:The CWS server returned error. Error code returned :500,2,(0|)
2,51216,439,439,271,1479119905371,2488,36,0:,75:Request with URI /nbwebservice/image/vmclientlist processed successfully...,2,(0|)
2,51216,439,439,272,1479119905418,2488,44,0:,86:Entering the proxy filter and the incoming request is :/nbwebservice/server/masterlist,2,(0|)
2,51216,439,439,273,1479119905480,2488,44,0:,74:Request with URI /nbwebservice/server/masterlist processed successfully...,2,(0|)
what could be wrong? where to troubleshoot?
Olaf
Solved! Go to Solution.
11-14-2016 03:20 AM
Issue found:
The vcenter instance name was <localhost>. after i changed it to fqdn everything works as expected:
Olaf
11-14-2016 03:20 AM
Issue found:
The vcenter instance name was <localhost>. after i changed it to fqdn everything works as expected:
Olaf
02-14-2017 02:15 AM
Hi!
We are having the same issue.
Could you please let us know where we can change the vcenter instance from localhost to the correct entry?
Thank you,
06-09-2017 01:22 AM
We expirience exactly the same errors. Could you explaine how you changed the fqdn of the vCenter Server?
Kind regards
06-09-2017 01:31 AM
Seems @itsup-ast1 has not posted anything in more than 6 months.
Probably best to start a new discussion and reference this post.
06-09-2017 01:35 AM
Still here!
Change fqdn in vcenter:
Go to administration:
vcenter server settings
runtime settings.
now you probably see somethinge like localhost. blabla
change it to your fqdn!