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What is the replacement link for fileconnect.symantec.com? Need to download NetBackup software

Symctec
Level 5
Partner Accredited
1 ACCEPTED SOLUTION

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RiaanBadenhorst
Moderator
Moderator
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FileConnect still works, but I've found that 9/10 serial numbers DO NOT WORK.

 

 

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9 REPLIES 9

Marianne
Level 6
Partner    VIP    Accredited Certified
Good question! Even the 7.7.1 URL still refers to Symantec site! http://www.symantec.com/docs/TECH231611 Hopefully download info at https://my.veritas.com ?

Symctec
Level 5
Partner Accredited

Hmm..on the veritas website as well I cant see any downloads section :(

 

Marianne
Level 6
Partner    VIP    Accredited Certified

After you have logged in on MyVeritas, try this link: 

To register and activate newly purchased products, manage existing license data and process software version upgrade notifications, please visit theVeritas Licensing Portal. 

In this screen you will find a field to enter you serial number.

RahulG
Level 6
Employee

https://www.veritas.com/support/en_US/article.TECH65429

Marianne
Level 6
Partner    VIP    Accredited Certified

That is where I initially went Rahul.

You will notice that the TN still reference Symantec URLs. For example: 

NetBackup 7.7.1

To obtain NetBackup 7.7.1 installation media:   http://www.symantec.com/docs/TECH231611   

The above TN then gives the Symantec licensing URL.

sankar_28
Level 4

May be the below link will be helpful to you

https://www.veritas.com/support/en_US/article.TECH230709

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

FileConnect still works, but I've found that 9/10 serial numbers DO NOT WORK.

 

 

Marianne
Level 6
Partner    VIP    Accredited Certified

MyVeritas should work.

See this post: http://www.myveritas.com/ does not work 

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

My Veritas requests that we follow the path down the licensing rabbit hole being asked for Upgrade notifications and registered licenses. It never ends well!