When trying to create SRT I got this error (Linux RH7)

[laguns97]

Hi !

I want to try to create a SRT for the first time.  I have a Linux Boot Server RH7.  On this server, I have a mount for RH7 and another mount for BMR3-party-product-CD.  When I run the bmrsrtadm command, I ask for creating a new SRT, I enter the name and description, I enter the PATH of the media for RH7, the place where I want to place the new SRT and I got this error...

Enter the directory in which to place the new SRT [/export/srt] :
Creating repository to stow files from distribution media.
Extracting files ..................................................................................................... ok.
The media repository is now complete.
Working .................................V-125-18 cpio listing of "/usr/openv/netbackup/baremetal/server/data/media/x86_64-RHEL-716246/grub2.rpm" produced no output
V-125-39 caught exception: runtime error in srtPlat.cpp:DetermineFilePrefix()
[Error] V-125-105 Cannot install operating system onto this SRT.
Please see diagnostic log for additional information.
Removing SRT "LinuxRH7_SRT" from server -- please stand by ...

During the extract files, I can go to this folder /usr/openv/netbackup/baremetal/server/data/media/x86_64-RHEL-716246 and the file grub2.rpm is there (link to grub2-2.02-0.64.el7.x86_64.rpm).  Theses files are not empty.

Someone can help me for this ?

Thanks !

Steve

[sdo]

Your error text says:

Please see diagnostic log for additional information.

...see this for setting-up and extracting the "log" for bmrsrtadm:

https://vox.veritas.com/t5/NetBackup/Automating-BMR-ISO-creation/td-p/723157

[laguns97]

HI !

Thanks for the info, but I check the logs, (see in attach) and I found nothing more.  If this error can tell something to someone !

Thanks

[Marianne]

According to the log, you are using RHEL 7.4 for the SRT, right? 

We see this in the log:
....... osQualifier=RHEL, osLevel=7.4
....
2/10/18 07:29:21.965 [srtPlat.cpp:VerifyFileContents()] lineNumber=2 expect="7" got="Red Hat Enterprise Linux 7.4"
.....
.....
12/10/18 07:29:28.805 [Error] V-125-105 Cannot install operating system onto this SRT.

Please see this TN: https://www.veritas.com/support/en_US/article.000127612

BMR Boot Server (Patch - Minimum NetBackup Level)

RHEL 7 GA - NetBackup 7.7.
 
RHEL 7 update 1 - NetBackup 7.7.2
 
RHEL 7 update 2 - NetBackup 7.7.3

RHEL 7 update 3 - NetBackup 8.0. See Note.

RHEL 7 update 4  - NetBackup 8.1.2

RHEL 7 update 5  - NetBackup 8.1.2

[laguns97]

Right, i'm using RH 7.4

[Marianne]

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@laguns97 wrote:

Right, i'm using RH 7.4

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So, not supported on your NBU version...