04-13-2017 12:03 AM - edited 04-13-2017 12:09 AM
Hello,
Today, i am seeing an error which i face for the first time in Netbackup Activity Monitor. The error code is 159, which says :
licensed use has been exceeded(159)
and in Detailed status, it says :
13/04/2017 05:17:31 - Error bpbrm(pid=5520) The licensed features for this system do not permit the use of a remote master server (NBU-1); make sure that the license key is entered properly.
13/04/2017 05:17:34 - end writing
13/04/2017 05:17:39 - Info bpbkar32(pid=0) done. status: 159: licensed use has been exceeded
licensed use has been exceeded(159)
While, when i execute the command : bpminlicense -list_keys -verbose everything looks ok, please see the bellow picture.
All these steps are found in this forum, but i really didn't find a convenient solution for my problem.
Any help would be appreciated.
Regards.
04-13-2017 12:21 AM
Hi,
Ensure the necessary feature keys are installed on the media server using the bpminlicense -add_keys command.
04-13-2017 12:25 AM
Please see the below article :
https://www.veritas.com/support/en_US/article.000029750
Hope this will help !
04-13-2017 12:30 AM - edited 04-13-2017 12:31 AM
The error is referring to 'remote master server ' that is not licensed.
Are you using AIR in the environment?
You would need Dedupe license (Data Protection Optimization Opt ) and Enterprise Server for that.
Have you perhaps been using a demo or NFR key that has now expired?
04-13-2017 12:33 AM
Hello Sir, thank you for your prompt reply.
Joint, is the result of execution of the requested command.
About the licenses, i jointin the original post the details of the licenses used in Netbackup, hope that i run the correct command to get that.
Regards
04-13-2017 12:36 AM
Hello Madame, we are not using Automated Image Restore feature.
And about Dedup. and Enterprize license, i believe that we have a standalone master/media server backing up about 22 clients (Windows/Linux).
About the NFR or Demo licenses, how can i find this information?
Thank you in advance.
Regards.
04-13-2017 12:46 AM
Hi,
Just saw your attached screenshot, Please ensure that a NetBackup Enterprise Server license key is applied to the remote media server, not a NetBackup Server license.
04-13-2017 12:50 AM
Hi, but all my backups were executed correctly before, and it's for a long time.
I add, that this error happened just for two policies at 03AM (GMT+1) this morning.
04-13-2017 12:51 AM
Please tell us what kind of job is failing with this error.
We normally see this error when a SAN media server (with Enterprise Client license) has a Storage Unit defined without 'On Demand Only' selected or with a remote client name in the policy.
'bpminlicense -list_keys -verbose' should list valid and expired keys (hopefully).
04-13-2017 02:48 AM
Hello, without anything done to resolve my problem, i re-run the jobs and succeeded.
But, this leaves me unsure about my backups because it didn't work without anything done.
04-13-2017 03:12 AM
You never told us what kind of backup this is?
You could try to log a Support call with Veritas to investigate, but it seems your version is '7.1 and earlier' which is no longer supported...
04-15-2017 11:55 PM
Hello Madame, i'm sorry for the late answer.
About the clients that failed that time, one was an MS-WINDOWS policy for a WinServer 2008 client, and the other was a STANDARD policy for a RedHat Linux client. Both of them backs up ALL_LOCAL_DRIVES.
Thank you again.