cancel
Showing results for 
Search instead for 
Did you mean: 

Windows backup fails with 23 - socket read failed.

chandrasekarmp
Level 4

Hi All..

Can any one help me to fix the 23 error for a windows client as i have tried with all the available troubleshooting options but no help. Recently we have migrated this client from 6.5.6 to 7.1. But backup keeps failling after the migration.

Master OS & version: Linux /7.1

Client OS & Version: Windows 2003 R2 / 6.0 MP

 

Error:

08:40:14.651 [15790] <2> bptestbpcd: VERBOSE = 0
08:40:14.651 [15790] <2> read_client: dname=., offline=0, online_at=0
08:40:14.651 [15790] <2> read_client: dname=.., offline=0, online_at=0
08:40:14.651 [15790] <2> read_client: dname=CO_0, offline=0, online_at=0
08:40:14.651 [15790] <2> read_client: dname=OA_0, offline=0, online_at=0
08:40:14.652 [15790] <2> read_client: dname=host_info, offline=0, online_at=0
08:40:14.652 [15790] <2> db_freeEXDB_INFO: ?
08:40:14.656 [15790] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer
08:40:14.656 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
08:40:14.656 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 104 0x00000068
08:40:14.657 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 0 0x00000000
08:40:14.657 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: bpcd
08:40:14.657 [15790] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
08:40:14.680 [15790] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:40:14.680 [15790] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1971: 0: service: bpcd
08:40:14.868 [15790] <2> logconnections: BPCD CONNECT FROM 11.160.162.23.54659 TO 11.161.160.60.13724 fd = 3
08:40:14.870 [15790] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 104:Connection reset by peer
08:40:14.870 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
08:40:14.871 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 104 0x00000068
08:40:14.871 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 1 0x00000001
08:40:14.871 [15790] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: vnetd
08:40:14.871 [15790] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
08:40:14.934 [15790] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0: connect: VNETD CONNECT FROM 11.160.162.23.47159 TO 11.161.160.60.13724 fd =
 4
08:40:14.934 [15790] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
08:40:15.086 [15790] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: 2639
08:40:19.522 [15790] <2> get_short: (1) cannot read (byte 1) from network: Connection reset by peer (104)
08:40:19.522 [15790] <2> bpcr_put_vnetd_forward_socket: get_short failed: 104
08:40:19.522 [15790] <2> local_bpcr_connect: bpcr_put_vnetd_forward_socket failed: 23
08:40:19.522 [15790] <2> ConnectToBPCD: bpcd_connect_and_verify(lonmb07188, lonmb07188) failed: 23
<16>bptestbpcd main: Function ConnectToBPCD(lonmb07188) failed: 23
08:40:19.522 [15790] <16> bptestbpcd main: Function ConnectToBPCD(lonmb07188) failed: 23
<2>bptestbpcd: socket read failed
08:40:19.522 [15790] <2> bptestbpcd: socket read failed
<2>bptestbpcd: EXIT status = 23
08:40:19.522 [15790] <2> bptestbpcd: EXIT status = 23
socket read failed

1 ACCEPTED SOLUTION

Accepted Solutions

chandrasekarmp
Level 4

Issue fixed... There was an issue with DNS and Routing.

Thanks for all your help on this.

View solution in original post

2 REPLIES 2

Sammeer_Pednega
Level 4
Employee Accredited

Hi Chandrasekarmp

 

chandrasekarmp
Level 4

Issue fixed... There was an issue with DNS and Routing.

Thanks for all your help on this.