cancel
Showing results for 
Search instead for 
Did you mean: 

Windows backup getting partially completed

Vinayak_Chennur
Level 4

Hi Friends,

Windows backup are getting partially successful.

Can anyone suggest what should i do that backup should complete successful.

The file is imp & i cant skipped or exclude the file. Please let me know whhat is the best way to troubleshoot the Partially successful backup.

 

01/16/2017 03:30:00 - Info nbjm (pid=19007) starting backup job (jobid=87343) for client Client name, policy Policy name, schedule Daily-Diff
01/16/2017 03:30:00 - Info nbjm (pid=19007) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=87343, request id:{F60C074C-DB6D-11E6-874C-38AF527E5B8D})
01/16/2017 03:30:00 - requesting resource STRG_GROUP
01/16/2017 03:30:00 - requesting resource Master_server.NBU_CLIENT.MAXJOBS.Client name
01/16/2017 03:30:00 - requesting resource Master_server.NBU_POLICY.MAXJOBS.Policy name
01/16/2017 03:30:00 - awaiting resource STRG_GROUP. No drives are available.
01/16/2017 03:43:01 - granted resource Master_server.NBU_CLIENT.MAXJOBS.Client name
01/16/2017 03:43:01 - granted resource Master_server.NBU_POLICY.MAXJOBS.Policy name
01/16/2017 03:43:01 - granted resource 11111
01/16/2017 03:43:01 - granted resource HPMSLD1
01/16/2017 03:43:01 - granted resource Media server-hcart3-robot-tld-0
01/16/2017 03:43:01 - estimated 11852889 kbytes needed
01/16/2017 03:43:01 - Info nbjm (pid=19007) started backup (backupid=Client name_1484518381) job for client Client name, policy Policy name, schedule Daily-Diff on storage unit Media server-hcart3-robot-tld-0
01/16/2017 03:43:02 - Info bpbrm (pid=65737) Client name is the host to backup data from
01/16/2017 03:43:02 - Info bpbrm (pid=65737) telling media manager to start backup on client
01/16/2017 03:43:02 - Info bptm (pid=65775) using 65536 data buffer size
01/16/2017 03:43:02 - Info bptm (pid=65775) using 12 data buffers
01/16/2017 03:43:03 - Info bpbrm (pid=65737) spawning a brm child process
01/16/2017 03:43:03 - Info bpbrm (pid=65737) child pid: 63868
01/16/2017 03:43:03 - Info bpbrm (pid=65737) sending bpsched msg: CONNECTING TO CLIENT FOR Client name_1484518381
01/16/2017 03:43:03 - Info bpbrm (pid=65737) start bpbkar on client
01/16/2017 03:43:03 - connecting
01/16/2017 03:43:03 - connected; connect time: 0:00:00
01/16/2017 03:43:03 - begin writing
01/16/2017 03:43:04 - Info bpbkar (pid=6240) Backup started
01/16/2017 03:43:04 - Info bpbrm (pid=65737) Sending the file list to the client
01/16/2017 03:43:04 - Info bpbkar (pid=6240) change time comparison:<disabled>
01/16/2017 03:43:04 - Info bpbkar (pid=6240) archive bit processing:<enabled>
01/16/2017 03:43:04 - Info bpbkar (pid=6240) not using change journal data for <D:\>: not enabled
01/16/2017 03:43:04 - Info bpbkar (pid=6240) not using change journal data for <E:\>: not enabled
01/16/2017 03:43:19 - Warning bpbrm (pid=63868) from client Client name: WRN - can't open file: D:\Vinayak\logs\license_capi_1.log (WIN32 5: Access is denied. )
01/16/2017 03:43:45 - Info bpbrm (pid=65737) media manager for backup id Client name_1484518381 exited with status 0: the requested operation was successfully completed
01/16/2017 03:43:46 - end writing; write time: 0:00:43
The requested operation was partially successful (1)

3 REPLIES 3

Nicolai
Moderator
Moderator
Partner    VIP   

Netbackup can't access this file 

D:\Vinayak\logs\license_capi_1.log (WIN32 5: Access is denied.)

This is why you get a status 1. Exclude the file or assign Netbackup right to access this file.

Marianne
Level 6
Partner    VIP    Accredited Certified

Well, this one is relatively easy as the error is self-explanitory:

WIN32 5: Access is denied.

Starting the NetBackup Client Service on this client as a domain account with sufficient permissions should solve this.

Other skipped files need to be looked at individually along with the reason.

puneetd
Level 3

The error is because the netbackup is not able to read the file due to file permission.

01/16/2017 03:43:19 - Warning bpbrm (pid=63868) from client Client name: WRN - can't open file: D:\Vinayak\logs\license_capi_1.log (WIN32 5: Access is denied. )

You should check the file permission and provide appropriate permission or admin permission If it is in domain then Login with your admin account in the system. 

If this file is not important you can exclude it.