12-03-2014 08:26 AM
Hello,
We are running 2 appliances hat function as master server.
I want to configure AIR between tham but when I tried to add a trusted master server I get the next error:
" Could not establish secure connection trusted master server. The remote master server may not be running NetBackup version 7.6 higher(5614) "
Important to mention that both of appliances with netbackup version of 7.6.0.4
Solved! Go to Solution.
12-04-2014 04:58 PM
12-03-2014 09:20 AM
Since they are both at 2.6.0.4, the last half of this error doesn't apply. But the first part is still true, its still not able to establish a secure connection.
HOWTO87087 has the steps for creating a trust between the servers. If you have followed this process and its still not working, I would be looking at communication between the two servers. Check for the fully-qualified host name of the remote master server. I would also check ports including 80, 443, 10082 and 10087 amung the other standard ports listed in the Symantec NetBackup 7.6 Security and Encryption Guide
12-03-2014 09:54 PM
can you please put again the link for a guide of creating AIR because your link that you added does not work
12-03-2014 11:42 PM
Try this: http://www.symantec.com/docs/HOWTO94376
This HOWTO doc contains step-by-step instructions with links that describe each step.
12-04-2014 04:58 PM