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adding new clients to take backup

A_M_Ash_
Level 6

Hi,

kindly i want your help to add new clients to take its backup  ..  would you please provide me with all steps and knoledge that must exist and valid to do that

and what are software we must install on client and master or media server to do this task as it was first time to do that

master server data:

Symantic Product Name: Symantec Netbackup

Product Version: 7.0.1

Operating System: HP-UX 11iv3

28 REPLIES 28

Ashish-Sharma
Level 6
Accredited

Marianne
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Repeating the same question after one month?

Which OS on the new clients? 

There is no additional software to be installed on the master or media server.

Just install Client software on the new clients - Andy has provided you with the link to the Installation Guide : https://www-secure.symantec.com/connect/forums/add-new-client-netbackup-701#comment-7530481

You need to ensure forward and reverse name lookup at OS level between client(s) and server(s) to ensure successful communication.

Once software is installed and you have verified comms, create backup policy for new client(s). Instructions in NBU Admin Guide I
 

A_M_Ash_
Level 6

also how to make sure that the os of server which is redhat 5.6

Marianne
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I battle to understand your last question...

Do you need to know if the Client OS is supported with NBU?
Or how to double-check exact OS version on client?

To check NBU compatility, see: http://www.symantec.com/docs/TECH76648

To verify OS version on client:
# cat /etc/redhat-release
To verify that client is 64-bit:
# uname -a

If I misunderstood, please tell us more about your requirement?

A_M_Ash_
Level 6

are we able to

To install client software from a UNIX master server to Linux RH clients with the rsh method

Marianne
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Yes, you can, but you need to verify that Linux Client software is installed on your master.

By default, only Client software for master's own OS version is installed (HP-UX in your case).

To check, go to /usr/openv/netbackup/client/Linux folder on your master server. 
List contents and find the folder that corresponds with your client's OS, e.g. RedHat2.6 or RedHat2.6.18.

Check contents of this folder. If it is empty, it means that the client software is not installed on the master.
If you see files in this folder, check the contents of 'version'.

For example on my 7.5 master server, I see the following in version file under RedHat2.6.18 folder:


/usr/openv/netbackup/client/Linux/RedHat2.6.18 >cat version
NetBackup-RedHat2.6.18 7.5.0.3
 
If your Linux folder is empty, you need to install Linux client software on your master.
See instructions in the Installation Guide under this topic:
 

Adding a UNIX client after initial server installation

Yasuhisa_Ishika
Level 6
Partner Accredited Certified

Adding to Marianne, rsh server must be installed and enabled on the clients. Rsh server package is not installed on RHEL by default.

rsh access from master server must be permitted as well.

Marianne
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ssh will probably a better option. 

See 'Installing client software with the ssh method' in Installation Guide.

A_M_Ash_
Level 6

i went to /usr/openv/netbackup/client/Linux folder on  master server.


List contents and find the folder that corresponds with your client's OS,   but what i found is old versions

i found RedHat 2.4 & 2.6 but i want to install  RH 5.6 release  .

so how to install it on the master ?

Marianne
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The kernel version of Redhat 5.x is 2.6.

If you look at the 'Client Selections for Backup Policies' table in the NBU 7 OS Compatibility Guide, you will see under the NetBackup 7.0 column that the choice for RHEL 4, 5 and 6 is Linux,RedHat2.6.

See uname -a output on our in-house lab server:


Linux server01 2.6.18-8.el5 #1 SMP Fri Jan 26 14:15:14 EST 2007 x86_64 x86_64 x86_64 GNU/Linux
 
So, your RedHat2.6 folder is correct, BUT you need to check if there are any files in this folder.

If so, check contents of version file. (See my previous post)

If no files, or if version is old, you need to install Linux Client software from your NetBackup Installation media. See my previous post - HOWTO instructions can be found in the Installation Guide.

A_M_Ash_
Level 6

i found version file and written on it the following:

NetBackup-RedHat2.6 7.0

and on other file on version 2.4 folder found:

NetBackup-RedHat2.4 6.5.5

Marianne
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This one is correct:

NetBackup-RedHat2.6 7.0

The only thing that is missing is the 7.0.1 patch. 
If you want to patch the Client software before you push-install, you need to re-apply the Client patch (
NB_CLT_7.0.1) on the master server.
If patch install shows that 7.0.1 Client is already installed, you will need to run 
NB_update.install with '-p' option to force-install.

Next, you need to take note of rsh and ssh install options below.
Instructions in the Installation Guide.

 

A_M_Ash_
Level 6

i have started to do the followin:

ping to server LS0-EN and it reply

install NB client SW ..  by going to policy>action>install unix client SW> select LS0-EN server it failed give the following output:

 

Oct 21, 2012 1:58:35 PM

Installing software on LS0-EN...

Software installation on LS0-EN failed.

Software installation messages:

 

Client LS0-EN was not found in the configuration database.

The client files were not installed on LS0-EN.

A_M_Ash_
Level 6

also in Host Properties> clients> LS0-EN:

 

there was yellow mark on client name and status  Cannot connect on socket

A_M_Ash_
Level 6

any help in my two previus query

Marianne
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The GUI is using rsh to push-install. 
Have you tested to see if rsh can be used at OS level to run commands on this client without a password?

When doing push-install to Linux client, you should use ssh from cmd to push-install.
Please see the Installation Guide for details.

A_M_Ash_
Level 6

for 1st check how could i " tested to see if rsh can be used at OS level to run commands on this client without a password "

for 2nd  note is it a must to use ssh not rsh(GUI) with linux client  ?

also i do the following:

root@m4:/> ssh LS0-EN

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@    WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!     @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!

Someone could be eavesdropping on you right now (man-in-the-middle attack)!

It is also possible that the RSA host key has just been changed.

The fingerprint for the RSA key sent by the remote host is

f3:ff:53:21:b0:6c:f6:42:d7:71:b0:c3:fe:a9:f1:65.

Please contact your system administrator.

Add correct host key in /.ssh/known_hosts to get rid of this message.

Offending key in /.ssh/known_hosts:636

RSA host key for ls0-en has changed and you have requested strict checking.

Host key verification failed.

 

 

 

 

 

A_M_Ash_
Level 6

also i found in Installation Guide  " install_client_files " what we mean by it  :

To move software to only one client at a time:

/usr/openv/netbackup/bin/install_client_files ssh  client

 

 

 

 

Marianne
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See Yasuhisa's post above about rsh: https://www-secure.symantec.com/connect/forums/adding-new-clients-take-backup#comment-7851551

You need to get ssh or rsh to work at OS before you attempt push-install.
We cannot help you to fix rsh or ssh. 
The error messages produced by ssh attempt says that you should 'contact your system administrator'.

Other options are ftp or sftp.
See Installation Guide for details.