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again tape drives problem ,control=TLD , ready = NO

prot1
Level 3

I have a NetBackup 7.7.1 master server with a tape library that has 4 tape drives. From the NetBackup Console I see 2 tape drives are active and 2 are ready and have a tape in, the other two drives are NO ready and Control=TLD

 

MDS allocations in EMM:

MdsAllocation: allocationKey=554250 jobType=1 mediaKey=4000035 mediaId=000075 driveKey=2000024 driveName=HP.ULTRIUM5-SCSI.000 drivePath=/dev/nst0 stuName=quantum masterServerName=netbackup mediaServerName=netbackup ndmpTapeServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags=1
MdsAllocation: allocationKey=554257 jobType=1 mediaKey=4000127 mediaId=000040 driveKey=2000103 driveName=HP.ULTRIUM5-SCSI.003 drivePath=/dev/nst2 stuName=quantum masterServerName=netbackup mediaServerName=netbackup ndmpTapeServerName= diskVolumeKey=0 mountKey=0 linkKey=0 fatPipeKey=0 scsiResType=1 serverStateFlags=1

1 ACCEPTED SOLUTION

Accepted Solutions

RiaanBadenhorst
Moderator
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It's not a drive problem. "Media in use" means, NetBackup wants to use specific media but it is currently being used by another backup. This indicatest that you need more media to be made available in the pool that the backup uses.

View solution in original post

7 REPLIES 7

RiaanBadenhorst
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It's not a drive problem. "Media in use" means, NetBackup wants to use specific media but it is currently being used by another backup. This indicatest that you need more media to be made available in the pool that the backup uses.

how do I do it, i have free drives.
jobs in queue are waiting.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

It seems that you have only 2 pieces of media available. 

Those 2 are loaded in the drives that are currently being used.

You need more media in the pool that can be used.
Run 'available_media' from cmd (in netbackup\bin\goodies) to see what media is available. 

media media robot robot robot side/ ret size status/
ID type type # slot face level KBytes multiplexed
----------------------------------------------------------------------------
CatalogBackup pool

000001 HCART2 NONE - - - - - AVAILABLE

DataStore pool

DELL_LTO3 pool

Z036L2 HCART3 NONE - - - - - AVAILABLE
Z037L2 HCART3 NONE - - - - - AVAILABLE
Z038L2 HCART3 NONE - - - - - AVAILABLE
Z039L2 HCART3 NONE - - - - - AVAILABLE
Z040L2 HCART3 NONE - - - - - AVAILABLE
Z041L2 HCART3 NONE - - - - - AVAILABLE
Z042L2 HCART3 NONE - - - - - AVAILABLE
Z043L2 HCART3 NONE - - - - - AVAILABLE
Z044L2 HCART3 NONE - - - - - AVAILABLE
Z045L2 HCART3 NONE - - - - - AVAILABLE
Z046L2 HCART3 NONE - - - - - AVAILABLE
Z048L2 HCART3 NONE - - - - - AVAILABLE
Z049L2 HCART3 NONE - - - - - AVAILABLE
Z050L2 HCART3 NONE - - - - - AVAILABLE
Z051L2 HCART3 NONE - - - - - AVAILABLE
Z052L2 HCART3 NONE - - - - - AVAILABLE
Z053L2 HCART3 NONE - - - - - AVAILABLE
Z054L2 HCART3 NONE - - - - - AVAILABLE
Z055L2 HCART3 NONE - - - - - AVAILABLE
Z056L2 HCART3 NONE - - - - - AVAILABLE
Z057L2 HCART3 NONE - - - - - AVAILABLE
Z058L2 HCART3 NONE - - - - - AVAILABLE

EXT pool

000201 HCART2 TLD 1 66 - 3 0 FROZEN
000203 HCART2 TLD 1 57 - 3 0 FROZEN
000204 HCART2 TLD 1 114 - 3 0 FROZEN
000202 HCART2 TLD 1 122 - - - AVAILABLE

HP_LTO2 pool

IBM_LT03 pool

LTO3 pool

000164 HCART3 NONE - - - 24 184931040 ACTIVE
000171 HCART3 NONE - - - 24 184931040 ACTIVE
000183 HCART3 NONE - - - 24 72853696 ACTIVE
000168 HCART3 NONE - - - 3 779033943 FROZEN
000175 HCART3 NONE - - - 3 601868946 FROZEN
000184 HCART3 NONE - - - 3 315361248 FROZEN
000189 HCART3 NONE - - - 3 668896938 FROZEN
ULZ117 HCART3 NONE - - - 3 55695072 FROZEN
ULZ118 HCART3 NONE - - - 3 98627101 FROZEN
000162 HCART3 NONE - - - - - AVAILABLE
000163 HCART3 NONE - - - - - AVAILABLE
000165 HCART3 NONE - - - - - AVAILABLE
000166 HCART3 NONE - - - - - AVAILABLE
000167 HCART3 NONE - - - - - AVAILABLE
000169 HCART3 NONE - - - - - AVAILABLE
000170 HCART3 NONE - - - - - AVAILABLE
000172 HCART3 NONE - - - - - AVAILABLE
000173 HCART3 NONE - - - - - AVAILABLE
000174 HCART3 NONE - - - - - AVAILABLE
000176 HCART3 NONE - - - - - AVAILABLE
000177 HCART3 NONE - - - - - AVAILABLE
000178 HCART3 NONE - - - - - AVAILABLE
000179 HCART3 NONE - - - - - AVAILABLE
000180 HCART3 NONE - - - - - AVAILABLE
000181 HCART3 NONE - - - - - AVAILABLE
000182 HCART3 NONE - - - - - AVAILABLE
000185 HCART3 NONE - - - - - AVAILABLE
000186 HCART3 NONE - - - - - AVAILABLE
000187 HCART3 NONE - - - - - AVAILABLE
000188 HCART3 NONE - - - - - AVAILABLE
000190 HCART3 NONE - - - - - AVAILABLE
000191 HCART3 NONE - - - - - AVAILABLE
ULZ116 HCART3 NONE - - - - - AVAILABLE
ULZ119 HCART3 NONE - - - - - AVAILABLE
ULZ120 HCART3 NONE - - - - - AVAILABLE

LTO4 pool

000131 HCART NONE - - - 3 93885984 FROZEN
000132 HCART NONE - - - 2 255464320 FROZEN
000134 HCART NONE - - - 3 0 FROZEN
000136 HCART NONE - - - 3 17622509 FROZEN
000137 HCART NONE - - - 3 81968192 FROZEN
000138 HCART NONE - - - 3 0 FROZEN
000141 HCART NONE - - - 3 47143843 FROZEN
000144 HCART NONE - - - 1 0 FROZEN
000146 HCART NONE - - - 1 0 FROZEN
000147 HCART NONE - - - 1 0 FROZEN
000148 HCART NONE - - - 1 0 FROZEN
000157 HCART NONE - - - 1 0 FROZEN
000158 HCART NONE - - - 3 14338803 FROZEN
000159 HCART NONE - - - 1 0 FROZEN
000133 HCART NONE - - - - - AVAILABLE
000135 HCART NONE - - - - - AVAILABLE
000139 HCART NONE - - - - - AVAILABLE
000140 HCART NONE - - - - - AVAILABLE
000142 HCART NONE - - - - - AVAILABLE
000143 HCART NONE - - - - - AVAILABLE
000145 HCART NONE - - - - - AVAILABLE
000149 HCART NONE - - - - - AVAILABLE
000150 HCART NONE - - - - - AVAILABLE
000151 HCART NONE - - - - - AVAILABLE
000152 HCART NONE - - - - - AVAILABLE
000153 HCART NONE - - - - - AVAILABLE
000154 HCART NONE - - - - - AVAILABLE
000155 HCART NONE - - - - - AVAILABLE
000156 HCART NONE - - - - - AVAILABLE
000160 HCART NONE - - - - - AVAILABLE
000161 HCART NONE - - - - - AVAILABLE
000197 HCART NONE - - - - - AVAILABLE
000198 HCART NONE - - - - - AVAILABLE
000199 HCART NONE - - - - - AVAILABLE
000200 HCART NONE - - - - - AVAILABLE

LTO4_TEMP pool

000192 HCART3 TLD 1 26 - - - AVAILABLE
000193 HCART3 TLD 1 32 - - - AVAILABLE
000194 HCART3 TLD 1 49 - - - AVAILABLE
000195 HCART3 TLD 1 68 - - - AVAILABLE
000196 HCART3 TLD 1 86 - - - AVAILABLE

NetBackup pool

000005 HCART2 TLD 1 91 - 3 3122412242 FULL
000006 HCART2 TLD 1 92 - 3 5224523808 FULL
000009 HCART2 TLD 1 95 - 3 3849600600 FULL
000014 HCART2 TLD 1 100 - 3 4287591765 FULL
000018 HCART2 TLD 1 104 - 3 3339371792 FULL
000020 HCART2 TLD 1 87 - 3 3021115502 FULL
000022 HCART2 TLD 1 108 - 4 1929737920 FULL
000024 HCART2 TLD 1 110 - 4 1660855296 FULL
000026 HCART2 TLD 1 112 - 3 4547843960 FULL
000027 HCART2 TLD 1 113 - 3 2726711708 FULL
000029 HCART2 TLD 1 123 - 3 3406767462 FULL
000031 HCART2 TLD 1 117 - 3 2443546304 FULL
000036 HCART2 TLD 1 89 - 4 1640949248 FULL
000037 HCART2 TLD 1 125 - 3 3695107232 FULL
000046 HCART2 TLD 1 6 - 3 4233127618 FULL
000048 HCART2 TLD 1 8 - 3 4494545902 FULL
000050 HCART2 TLD 1 10 - 3 4295547835 FULL
000051 HCART2 TLD 1 11 - 4 1889028096 FULL
000052 HCART2 TLD 1 12 - 3 4304558753 FULL
000053 HCART2 TLD 1 13 - 3 3055728961 FULL
000068 HCART2 TLD 1 27 - 3 3996759016 FULL
000071 HCART2 TLD 1 30 - 3 2718101391 FULL
000072 HCART2 TLD 1 31 - 4 1665186112 FULL
000079 HCART2 TLD 1 38 - 3 4240846681 FULL
000080 HCART2 TLD 1 39 - 3 4602674048 FULL
000082 HCART2 TLD 1 41 - 4 1675004928 FULL
000087 HCART2 TLD 1 46 - 3 4483703114 FULL
000089 HCART2 TLD 1 48 - 3 5781633632 FULL
000093 HCART2 TLD 1 52 - 3 2259015742 FULL
000094 HCART2 TLD 1 53 - 3 4836563584 FULL
000096 HCART2 TLD 1 55 - 3 3169242889 FULL
000097 HCART2 TLD 1 56 - 4 1728646880 FULL
000098 HCART2 TLD 1 90 - 3 3693079214 FULL
000106 HCART2 TLD 1 65 - 3 4113353328 FULL
000107 HCART2 TLD 1 106 - 3 3815105155 FULL
000109 HCART2 TLD 1 25 - 3 3842550080 FULL
000110 HCART2 TLD 1 69 - 3 5925840384 FULL
000113 HCART2 TLD 1 72 - 4 1800654336 FULL
000115 HCART2 TLD 1 74 - 3 4592561824 FULL
000127 HCART2 TLD 1 118 - 3 2089267873 FULL
000035 HCART2 TLD 1 121 - 9 1160917120 ACTIVE
000038 HCART2 TLD 1 124 - 1 845264230 ACTIVE
000040 HCART2 TLD 1 81 - 3 1230703530 ACTIVE
000049 HCART2 NONE - - - 9 1498093184 ACTIVE
000055 HCART2 NONE - - - 9 1339542624 ACTIVE
000075 HCART2 TLD 1 34 - 3 258663744 ACTIVE
000099 HCART2 TLD 1 58 - 4 800202976 ACTIVE
000112 HCART2 TLD 1 71 - 0 251237280 ACTIVE
000114 HCART2 TLD 1 73 - 8 1431413312 ACTIVE
000120 HCART2 NONE - - - 9 1498093184 ACTIVE
000007 HCART2 TLD 1 93 - 3 0 FROZEN
000008 HCART2 TLD 1 119 - 3 11962976 FROZEN
000010 HCART2 TLD 1 96 - 3 0 FROZEN
000011 HCART2 TLD 1 97 - 0 0 FROZEN
000012 HCART2 TLD 1 98 - 3 0 FROZEN
000013 HCART2 TLD 1 99 - 0 0 FROZEN
000015 HCART2 TLD 1 101 - 3 0 FROZEN
000016 HCART2 TLD 1 102 - 0 0 FROZEN
000017 HCART2 TLD 1 103 - 3 0 FROZEN
000019 HCART2 TLD 1 120 - 3 2732582176 FROZEN
000021 HCART2 TLD 1 105 - 0 0 FROZEN
000023 HCART2 TLD 1 109 - 3 0 FROZEN
000025 HCART2 TLD 1 111 - 3 2932162749 FROZEN
000028 HCART2 TLD 1 88 - 0 615341056 FROZEN
000030 HCART2 TLD 1 116 - 0 0 FROZEN
000032 HCART2 TLD 1 9 - 3 0 FROZEN
000033 HCART2 TLD 1 1 - 3 1509159028 FROZEN
000034 HCART2 TLD 1 107 - 3 0 FROZEN
000039 HCART2 TLD 1 2 - 3 14647104 FROZEN
000041 HCART2 TLD 1 79 - 3 515553952 FROZEN
000042 HCART2 TLD 1 115 - 3 0 FROZEN
000043 HCART2 TLD 1 3 - 0 0 FROZEN
000044 HCART2 TLD 1 4 - 0 0 FROZEN
000045 HCART2 TLD 1 5 - 0 0 FROZEN
000047 HCART2 TLD 1 7 - 3 1139226778 FROZEN
000054 HCART2 TLD 1 14 - 4 0 FROZEN
000056 HCART2 TLD 1 15 - 0 0 FROZEN
000057 HCART2 TLD 1 16 - 0 0 FROZEN
000058 HCART2 TLD 1 17 - 8 807764224 FROZEN
000059 HCART2 TLD 1 18 - 1 0 FROZEN
000060 HCART2 TLD 1 19 - 3 0 FROZEN
000061 HCART2 TLD 1 20 - 3 0 FROZEN
000062 HCART2 TLD 1 21 - 3 0 FROZEN
000063 HCART2 TLD 1 22 - 3 0 FROZEN
000064 HCART2 TLD 1 23 - 0 0 FROZEN
000065 HCART2 NONE - - - 9 2364038624 FROZEN
000066 HCART2 TLD 1 94 - 3 0 FROZEN
000067 HCART2 NONE - - - 3 64195008 FROZEN
000069 HCART2 TLD 1 28 - 4 0 FROZEN
000070 HCART2 TLD 1 29 - 3 301378784 FROZEN
000073 HCART2 NONE - - - 5 0 FROZEN
000074 HCART2 TLD 1 33 - 0 0 FROZEN
000076 HCART2 TLD 1 35 - 0 0 FROZEN
000077 HCART2 TLD 1 36 - 3 0 FROZEN
000078 HCART2 TLD 1 37 - 3 4239232790 FROZEN
000081 HCART2 TLD 1 40 - 0 0 FROZEN
000083 HCART2 TLD 1 42 - 0 0 FROZEN
000084 HCART2 TLD 1 43 - 3 0 FROZEN
000085 HCART2 TLD 1 44 - 0 0 FROZEN
000086 HCART2 TLD 1 45 - 3 0 FROZEN
000088 HCART2 TLD 1 47 - 3 0 FROZEN
000091 HCART2 TLD 1 50 - 3 1776464704 FROZEN
000092 HCART2 TLD 1 51 - 0 0 FROZEN
000095 HCART2 TLD 1 54 - 3 1410934318 FROZEN
000100 HCART2 TLD 1 59 - 3 0 FROZEN
000101 HCART2 TLD 1 60 - 3 2946225888 FROZEN
000102 HCART2 TLD 1 61 - 3 0 FROZEN
000103 HCART2 TLD 1 62 - 3 0 FROZEN
000104 HCART2 TLD 1 63 - 3 0 FROZEN
000105 HCART2 TLD 1 64 - 1 0 FROZEN
000108 HCART2 TLD 1 67 - 0 0 FROZEN
000111 HCART2 TLD 1 70 - 3 0 FROZEN
000116 HCART2 TLD 1 75 - 3 0 FROZEN
000117 HCART2 TLD 1 76 - 3 0 FROZEN
000118 HCART2 TLD 1 77 - 3 0 FROZEN
000119 HCART2 TLD 1 78 - 0 0 FROZEN
000121 HCART2 TLD 1 80 - 0 0 FROZEN
000123 HCART2 TLD 1 82 - 3 46876896 FROZEN
000124 HCART2 TLD 1 83 - 0 0 FROZEN
000125 HCART2 TLD 1 84 - 3 0 FROZEN
000126 HCART2 TLD 1 85 - 3 16751264 FROZEN
000002 HCART2 NONE - - - - - AVAILABLE
000003 HCART2 NONE - - - - - AVAILABLE
000004 HCART2 NONE - - - - - AVAILABLE
000090 HCART2 NONE - - - - - AVAILABLE
000122 HCART2 NONE - - - - - AVAILABLE
ULZ121 DLT NONE - - - - - AVAILABLE
ULZ122 DLT NONE - - - - - AVAILABLE
ULZ123 DLT NONE - - - - - AVAILABLE
ULZ124 DLT NONE - - - - - AVAILABLE
ULZ125 DLT NONE - - - - - AVAILABLE

None pool

CLNU02 HC_CLN NONE - - - - - AVAILABLE
CLNU06 HC2_CLN TLD 1 24 - - - AVAILABLE
CLNU08 HC_CLN NONE - - - - - AVAILABLE
N303TA HC_CLN NONE - - - - - AVAILABLE
NU00L1 HC3_CLN NONE - - - - - AVAILABLE

TEST pool

000130 DLT NONE - - - - - AVAILABLE

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@prot1 

Just for the record - there is nothing with drive status in "control=TLD , ready = NO".

control=TLD means the drive is UP and under TLD control.

, ready = NO means that no tape is loaded.

Marianne
Moderator
Moderator
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@prot1 

available_media is for you to look at - check which pool, storage unit and retention level is needed for the queued jobs. 

Then check the tapes in the pool in your output.
Do you see tapes that are AVAILABLE? 
Or ACTIVE with matching retention level (so that it can be appended to)?
Are the AVAILABLE or ACTIVE tapes in the robot (TLD) ? 

You seem to have an excessive amount of tapes that are FROZEN. 
You will need to troubleshoot that as a separate exercise (lots of discussions in this forum). 

Sagar_Kolhe
Level 6

add some more media in specific pool which is selected in policy and also please check the maximum concurrent drives for that specific storage unit.