12-05-2017 09:13 PM
so i have this backup policy scheduled at 9pm. i changed it, from the GUI console, to be 8pm. it accepted, no errors, and upon double checking seconds later it still shows the new timing.
a few seconds later i happen to select that backup policy by mistake (because i need to change the timing of another policy) i found that the time is back at 9pm!
so before leaving work last night, i again rescheduled it for 8pm. today i found the job ran at 9pm and upon inspecting the schedule is indeed at 9pm!
i never experienced this odd behaviour with 7.6.x
Solved! Go to Solution.
12-05-2017 10:56 PM
Hi Rino19ny,
Quite possible that is this well known bug in 7.7.3 (with an EEB to fix it):
https://www.veritas.com/support/en_US/article.000109333
It's been discussed a few times in this forum. I'm on 7.7.3 and ran for a long time without ever seeing it. Then not long ago I had to change timings on a large number of policies. All looked good, but went back in later and found they had all reverted.
This resolved it. Just make sure your Java GUI is closed. I only run the Java GUI on my Master servers so only had to do it there. If you are running the Java GUI remotely (say from your PC), then you'll need to update there as well.
Hope this helps,
Steve
12-05-2017 10:56 PM
Hi Rino19ny,
Quite possible that is this well known bug in 7.7.3 (with an EEB to fix it):
https://www.veritas.com/support/en_US/article.000109333
It's been discussed a few times in this forum. I'm on 7.7.3 and ran for a long time without ever seeing it. Then not long ago I had to change timings on a large number of policies. All looked good, but went back in later and found they had all reverted.
This resolved it. Just make sure your Java GUI is closed. I only run the Java GUI on my Master servers so only had to do it there. If you are running the Java GUI remotely (say from your PC), then you'll need to update there as well.
Hope this helps,
Steve
12-06-2017 01:08 AM
Hi Rino,
This is a known issue in 7.7.3 hence you will to apply the EEB.
Workaround is:-
You can delete the schedule and re add it. This will work.
12-06-2017 08:00 AM
You can also just go to Policies, expand the policy you want to edit, click schedule then double click the specific schedule you want to change. The issue where the changes aren't saved/commited is only seen when you open the entire policy.
12-06-2017 10:14 PM
@GeForce123 wrote:You can also just go to Policies, expand the policy you want to edit, click schedule then double click the specific schedule you want to change. The issue where the changes aren't saved/commited is only seen when you open the entire policy.
hi, no the problem is not cosmetic. the suggested patch fixed it :)
12-06-2017 11:39 PM
12-07-2017 06:14 AM
Thank you Marianne. I knew I had already responded to this question before haha.
@manatee my suggestion for the "work around" is for someone that can't install the EEB or the EEB didn't solve the issue. I told you about the EEB and the work around previously.
12-07-2017 06:18 AM