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authentication failed(160) RDSM has encountered an STS error: getStorageServerConfig

haiikal
Level 2

Hi,

I am not able to configure new disk pools in my environment. It returns error below.

12.PNG

Also, when viewing storage server properties, it gives error below.

11.PNG

Somehow I think its related.

Any suggestions?

3 REPLIES 3

Michael_G_Ander
Level 6
Certified

You seem to have a timeout and permission problem, I would check that there was open for the duplication ports 10082 & 10102 between the servers.

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue

Marianne
Level 6
Partner    VIP    Accredited Certified
If this is a new setup, have you followed the steps in StoreOnce documentation carefully?

Without knowing exact steps that you have followed and which manual you used as a guide, it is basically impossible to say what went wrong...

Nicolai
Moderator
Moderator
Partner    VIP   

What model of storeonce are you installing ?

You need to specify the service IP (in HPE term VIF address)  of the couplet when creating storage servers. This is not entirely clear in the manual.