03-19-2014 06:32 AM
Hi,
i'm getting OS backup failure with error 13 after upgrade to 7.5.0.6
Client server: its a window 2003 sp2 x64 and its a cluster.
Master is linux.
I have attached the bpbkar log and activity monitor log, please verify.
Note : i have also check this link http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=te...
but i'm not getting such error in the event viewer.
let me know if you need further details.
Thanks
-Chan
Solved! Go to Solution.
03-19-2014 11:59 AM
There is a known problem with 7.5.0.6 and W2K3 clustered servers. Either uninstall the upgrade or open a support call with symantec and download the EEB that fixes the problem which will need to be placed on all W2K3 clustered servers that are NetBackup 7.5.0.6 clients.
After upgrading to Netbackup 7.5.0.6 or 7.6, bpbkar32.exe may fault on Windows 2003 clustered servers.
http://www.symantec.com/docs/TECH209546
The EEBs are linked on the technote but I would still open a case with support before proceding.
03-19-2014 07:25 AM
it looks like some modules are not loading...
could you do the bpbkar null test and see if bpbkar is reading the files fine or not..
http://www.symantec.com/business/support/index?page=content&id=HOWTO56131
once you done the null test please attach the bpbkar log file to this post.
03-19-2014 10:25 AM
Hi naga,
the link says about measuring disk performace with bpbkar, is there any thing relates why backups failes?
03-19-2014 11:59 AM
There is a known problem with 7.5.0.6 and W2K3 clustered servers. Either uninstall the upgrade or open a support call with symantec and download the EEB that fixes the problem which will need to be placed on all W2K3 clustered servers that are NetBackup 7.5.0.6 clients.
After upgrading to Netbackup 7.5.0.6 or 7.6, bpbkar32.exe may fault on Windows 2003 clustered servers.
http://www.symantec.com/docs/TECH209546
The EEBs are linked on the technote but I would still open a case with support before proceding.
03-19-2014 02:34 PM
...OR upgrade to 7.5.0.7, where this issue is resolved!
03-20-2014 10:52 AM
...and dont upgrade to 7.6.0.1 where the issue re-appears.
04-09-2014 12:18 AM
Hi,
I got the EEB from symatec and installed it, backups are working fine now.
Regards,
Chan