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backup fails with status 42: network read error

Sowjanya
Level 4

08/03/2015 18:45:54 - Info bptm (pid=3603) start
08/03/2015 18:45:54 - Info bptm (pid=3603) using 65536 data buffer size
08/03/2015 18:45:54 - Info bptm (pid=3603) setting receive network buffer to 262144 bytes
08/03/2015 18:45:54 - Info bptm (pid=3603) using 30 data buffers
08/03/2015 18:45:54 - Info bptm (pid=3603) start backup
08/03/2015 18:45:54 - Info bptm (pid=3603) backup child process is pid 3607
08/03/2015 18:45:54 - Info bptm (pid=3603) Waiting for mount of media id 8928L4 (copy 1) on server dgclombs.
08/03/2015 18:45:54 - mounting 8928L4
08/03/2015 18:47:55 - Info bptm (pid=3603) media id 8928L4 mounted on drive index 0, drivepath /dev/rmt/3cbn, drivename HP.ULTRIUM4-SCSI.000, copy 1
08/03/2015 18:47:55 - mounted 8928L4; mount time: 0:02:01
08/03/2015 18:47:55 - positioning 8928L4 to file 1
08/03/2015 18:47:59 - positioned 8928L4; position time: 0:00:04
08/03/2015 18:47:59 - begin writing
08/03/2015 18:48:18 - Info bptm (pid=3603) waited for full buffer 623 times, delayed 625 times
08/03/2015 18:48:18 - Error bpbrm (pid=469) db_flist_complete failed: file read failed (13) dgclsybbkp OSS_i386_DATA_dgclossbkp_dgclsybbkp 1 1438590037
08/03/2015 18:56:39 - Error bptm (pid=3603) get_string() failed, I/O error (5), premature end of file encountered
08/03/2015 18:56:39 - Info bptm (pid=3603) EXITING with status 42 <----------
08/03/2015 18:56:42 - Info bpbkar (pid=25533) done. status: 42: network read failed
08/03/2015 18:56:42 - end writing; write time: 0:08:43
network read failed

 

Please find the bptm log attached and let me know whether this error is due to tape

 

Regards

Sowjanya

2 ACCEPTED SOLUTIONS

Accepted Solutions

Andrew_Madsen
Level 6
Partner

Did the error happen again? If so when? The log you sent was for August 6th and the error you saw was August 3rd.

View solution in original post

Marianne
Level 6
Partner    VIP    Accredited Certified

We need to see Job details that matches the bpbrm log.

View solution in original post

6 REPLIES 6

Marianne
Level 6
Partner    VIP    Accredited Certified
Not tape error. This error happened first: 08/03/2015 18:48:18 - Error bpbrm (pid=469) db_flist_complete failed: file read failed (13) dgclsybbkp bpbrm on the media server failed to update catalog info on the master. Verbose bpbrm log on media server is the 1st log to look at.

Sowjanya
Level 4

Please find the bpbrm log. Let us know the way forward.

Sowjanya
Level 4

Could anyone respond to my previous post?

Andrew_Madsen
Level 6
Partner

Did the error happen again? If so when? The log you sent was for August 6th and the error you saw was August 3rd.

Marianne
Level 6
Partner    VIP    Accredited Certified

We need to see Job details that matches the bpbrm log.

Sowjanya
Level 4

The server is not available now,as the backup is now failing with other issue. Will keep you posted if any learning has been done from netbackup end once the issue is solved. Thanks for your responses.