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backup is failing with error 50

backup is failing with error 50 everyday even netbakcup services are working fine on master and media server

 


06/04/2018 16:00:01 - Info nbjm (pid=16426) starting backup job (jobid=8612733) for client indbp02f.backup.internal.vf.net.nz, policy FS_FTC_UNIX_26, schedule Daily
06/04/2018 16:00:03 - estimated 296855884 kbytes needed
06/04/2018 16:00:03 - Info nbjm (pid=16426) started backup (backupid=indbp02f.backup.internal.vf.net.nz_1528084803) job for client indbp02f.backup.internal.vf.net.nz, policy FS_FTC_UNIX_26, schedule Daily on storage unit FS_INCR_CATALYST_FTC
06/04/2018 16:00:03 - started process bpbrm (pid=12251)
06/04/2018 16:00:04 - Info bpbrm (pid=12251) indbp02f.backup.internal.vf.net.nz is the host to backup data from
06/04/2018 16:00:04 - Info bpbrm (pid=12251) reading file list for client
06/04/2018 16:00:04 - Info bpbrm (pid=12251) starting bpbkar on client
06/04/2018 16:00:04 - Warning bpbrm (pid=12251) from client indbp02f.backup.internal.vf.net.nz: WRN - NetBackup configuration flag IGNORE_XATTR set for backup operation.
06/04/2018 16:00:04 - Info bpbkar (pid=9555) Backup started
06/04/2018 16:00:04 - Info bpbrm (pid=12251) bptm pid: 12337
06/04/2018 16:00:04 - connecting
06/04/2018 16:00:04 - connected; connect time: 0:00:00
06/04/2018 16:00:05 - Info bptm (pid=12337) start
06/04/2018 16:00:05 - Info bptm (pid=12337) using 262144 data buffer size
06/04/2018 16:00:05 - Info bptm (pid=12337) setting receive network buffer to 1049600 bytes
06/04/2018 16:00:05 - Info bptm (pid=12337) using 30 data buffers
06/04/2018 16:00:06 - Info bptm (pid=12337) start backup
06/04/2018 16:00:15 - Info bptm (pid=12337) backup child process is pid 12727
06/04/2018 16:00:15 - begin writing
06/04/2018 16:00:42 - Info bpbrm (pid=12251) from client indbp02f.backup.internal.vf.net.nz: TRV - [/tmp/.oracle/s#18490.1] is a socket special file. Skipping
06/04/2018 19:01:23 - Critical bpbrm (pid=12251) unexpected termination of client indbp02f.backup.internal.vf.net.nz
06/04/2018 19:01:23 - Error bptm (pid=12337) media manager terminated by parent process
06/04/2018 19:01:37 - Info nbmsrp03f (pid=12337) StorageServer=hp-StoreOnceCatalyst:COFC-2M2601282501; Report=scanned: 49306881 KB, CR sent: 1677627 KB, dedup: 96.60%
06/04/2018 19:01:37 - Error bpbrm (pid=12251) cannot send mail to DL-INFRA-NZ-BACKUP-TSSC@vodafone.com
06/04/2018 19:01:38 - Info bpbkar (pid=9555) done. status: 50: client process aborted
06/04/2018 19:01:38 - end writing; write time: 3:01:23
client process aborted (50)

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2 Replies

Re: backup is failing with error 50

The problem seems to be on the client:

06/04/2018 19:01:23 - Critical bpbrm (pid=12251) unexpected termination of client indbp02f.backup.internal.vf.net.nz

Please ensure that you have at least level 3 logging for bpbkar on the client and bpbrm on the media server.

Probably good to check OS System log on the client as well, because 'something' outside of NBU could be killing bpbkar on the client. 

Re: backup is failing with error 50

Agree with Marianne

A status code 50 is usual related to the OS killing or abending the bpbkar process - like a core dump.

Beide the recommendation from Marianne - take a look at output from the dmesg command.

Also note if backup ends at approximately same runtime and number of files. This could hint if problem is related to file system itself.