backup schedules still are not updated

[mad_about_you]

i initially thought it's a problem with 7.5 but we are now on 7.7.3 and still having this issue with the scheduler.

if i create a new backup policy (either from scratch or copied from existing policies) and i do a "./nbpemreq -predict -date 02/18/2019 23:59:59", the new policies don't appear.

no matter how many times i issued "./nbpemreq -updatepolicies" the new policies still won't appear.

i do this check because if policies don't appear with the above command, it is a sure thing that they will not run as expected. i have to run them manually.

what is the problem? how to resolve this?

[sri_vani]

Can you please provide more details..

• Are you doing any upgrade
• is it part of any activity
• were there any changes performed in the environment

[Marianne]

Best to show us an example of such a new policy.

My experience has been that my interpretation of when the backups should run is not always how NBU interprets my new policy. 
Having a good look at policy config (bppllist <policy-name> -U) normally helps to find the issue. 

[quebek]

My two cents:

Maybe the client for which you are updating policy is in offline state? Can you check this by running this command:

bpclient -client client_name -L
Client Name: client_name Current Host:
Hostname: client_name
Dynamic Address: no
Free Browse: Allow
List Restore: Not Specified
Max Jobs This Client: Not Specified
WOFB Enabled: yes
WOFB FIM: VSS
WOFB Usage: Individual Drive Snapshot
WOFB Error Control: Disable and Continue
Client Direct: Deduplication on the media server or
Move data via media server
Client Direct Restore: Move data via media server
OST Proxy: Off
OST Proxy Server: Unspecified
Connect options: 2 2 3
Offline for backup: No
Offline for restore: No