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Subscribe to NBU notifications

In case you are not aware - you can subscribe to NBU notifications over here: Hopefully NBU 9 will be added to the list soon.

Marianne by Level 6
Partner    VIP    Accredited Certified
  • 1 replies
  • 18 kudos

Netbackup appliance images not deleted

Hi all.Our storage get full even the image cleaning job is running regularly.I see entries on the log, that images are deleted, but the space on the storage is not cleaned.Any advice or help is highly appreciated.Appliance Version: 3.1NetBackup Versi...

eccio by Level 4
  • 12 replies
  • 0 kudos

Resolved! CC 5240, Stuck when resizing cache partition.

Hello,I'm trying to configure the cache partition, I did a resize and added 500Gb to it. Now it sees to be stuck nothing happens and it's been 24+ hrs already. Could anyone give me some directions on how to check progress or errors. I'm looking at th...

EVuser17 by Level 3
  • 6 replies
  • 0 kudos

Help - Very old version of Netbackup (5.1)

Hello all . I need help. I work for Bombardier Aerospace. We have a very old version of Netbackup (5.1). We need to retrieve important data that was saved on that version (tapes). I understand that the version is very very old and long passed the end...

Resolved! Decommissioning media server and tape library

I've read the articles and am just a bit confused about the order of the steps for this. I have an old media server that's still on 7.5 with a tape library attached. These need to be decommissioned. I have already set up a new tape library on another...

none of the requested files were

Hi all,I have a problem with a vm on Vmware that give me error status code 2 (none of the requested files were backuped up (2).Can someone gibve me answers to solve this error.the vm is a supplier appliance and I dont know which application is turnin...

lakdar by Level 1
  • 1 replies
  • 0 kudos

Reinstall Operation System on the media server

Hi all, In work media server Netbackup 8.1.1 with Media Server Deduplication Pool, OPS Center.I plan to reinstall the operating system from Windows 2008 to Windows 2016.How to reinstall Netbackup media server?Is necessary to ensure the availability o...

Netbackup Java versions

Hello Team, Our security team (running Nexxus scans) is asking:Q:  What versions of Java is installed for the NetBackup 8.x versions ? .Q: Also do the Java versions 'translate' to other Java version descriptions (i.e. is version 8) ? Q:  Are...

NetBackup 8.1 Exchange GRT backup Partial success

Looking to see if this is a known issue. Installed Exchange 2016 on a new 2 server environment and Database backups are reporting GRT processing Failed.Support believes this is related to a MS Jet Database error message:     jet error OPEN DATABASE F...

Resolved! bprestore command with non english char (UTF-8)

Hi,I need to restore many individual files (+3000), from different folders and the best way I have found was to use the command bprestore (from GUI it's almost an impossible task)I was successful on using the command, but I am facing problems when th...

Role Based Access - 8.2

I have a customer currently running V8.1.2 Windows Masters with 3.1.2 Appliance Media Servers.  I will shortly be upgrading to 8.2/3.2 on all systems.They are looking to implement RBAC to allow the admin of the system to be split accross various team...

SYM-AJ by Level 5
  • 2 replies
  • 0 kudos

netbackup command to find was deactivated or deactivated

Hi,I used "nbauditreport"  command to check for the date when an SLP was deactivated and activated. But it retruns me no output. Please let me know if there is any other command to check the date and time when SLP was deactivated\activated.Thanks.

Rocky67 by Level 4
  • 1 replies
  • 0 kudos

Resolved! Unable to set Freeze status on media

Hello,following some issues on some tapes (SL3000 library), the Oracle support advised us to move to quarantine those tapes using the backup software, so I've just set to Freeze 3 of the 6 medias but I can't do it on the remaining three. The error me...

Intore by Level 4
  • 1 replies
  • 0 kudos

Configuring external CA for the WebUI

Hello,we have netbackup 8.2 on solaris SPARC. We want to configure a certificate from our own CA for the WebUI.But I really don't know how. I found the following technote: as we have nbu 8.2 w...

Sadfad by Level 3
  • 3 replies
  • 0 kudos

Resolved! suddenly oracle archive log backups are failing

Hello Techs,hope everyone is doing well. I need your my environment , suddenly oracle archive log backups are failing with error code 6. but sometimes it is getting successful. not sure why it is failing intermittently.however databse backups...

List Content Backup

Bonjour a tous et bonne année ;)J'ai comme infrastructure de sauvegarde une ppliance Netbackup et plusieur Media Server Windows.L'Appliance est saturé 96%.J'ai remarqué que certain volume d'une baie de stockage etait sauvegardé alors qu'il ne devrait...

Dackey by Level 4
  • 9 replies
  • 0 kudos

Master netbackup loses connectivity with MSDPS

Hello,We are having a big problem with a Netbackup master server that loses connectivity intermittently with its MSDPS, we get error messages like "cannot connect on socket" on all backup jobs, the only way to resolve this is by rerunning NBU service...

Hamza_H by Moderator
  • 3 replies
  • 0 kudos

Netbackup 8.1.2 and encryption on LTO7 drives

Hi,we want to start using encryption on our Powervault LT4000 LTO7 drives.  I've been digging into some documentation but one thing is not clear.  I you use KMS, do you then also need the encryption licenses on the Powervault media libraries (i notic...

pnobels by Level 3
  • 2 replies
  • 0 kudos

Support for the Oracle Data Appliance

Hi there,could someone comment on support for the following Devices:Oracle Data Appliance X6-2-HAOracle Data Appliance X3-2Oracle Data Appliance X6-2with the following OS and Oracle version for Netbackup 8.X:Linux Version:  "Oracle Linux Server 6.10D...

Resolved! Backup report for comparison purposes

Hi all,A glimpse of my issue I am facing now. A month ago, server admin have done a few changes on few clients in term of their network connection/configuration. These changes are suppose to increase the backup speed and shorten the backup duration. ...