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Subscribe to NBU notifications

In case you are not aware - you can subscribe to NBU notifications over here: Hopefully NBU 9 will be added to the list soon.

Marianne by Moderator
Partner    VIP    Accredited Certified
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failed trying to exec a command (29)

Hi,I have got SAP backup failure ending with error code 29. Could you please help me on this issue? Both the master & client server are in Linux platform with same NBU version (8.1.2)Regards,Radheesh 

Unable to migrate to 9.1 version

Hello,I have the following error when I try to run ./install (to do a migration to 9.1):not ok java_key_store: Missing the following jks files. Regenerate web service certificates.- /openv/var/global/vxss/tomcatcreds/nbwebservice.jksThis test runs wh...

oolmedo by Level 4
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Netbackup API: Pagination

Currently we are fetching the Backup logs via Netbackup REST API to Servicenow. This has page limit set as 100.  There are 6 scheduled jobs running, for a master server, in Servicenow to fetch its data.Servicenow team wants to reduce the frequency of...

Megha2 by Level 2
  • 1 replies
  • 0 kudos

client did not start  (49)

Hi guys,We have Netbackup master server on solaris 11We tried to do VMware backup of a VM Oracle linux 7 on ESXi ((6.5.0 Update 2 (Build 10719125)) but no successerror status while starting creation snapshot : client did not start  (49)Here b...

Create a move template not visible

Hi NBU Experts,We are restoring MS SQL DB by redirecting SQL Server DB to a different host.In the scripting option part, where you need to select "Create a move template" , it is not included in the dropdown listDropdown list only includes:Restore se...

Backup flow using Netbackup (virtual media) and HPE StoreOnce

Hi,Does anyone have experience using HPE Storeonce (Catalyst plugin) and virtual media server?My question is during a backup, do the backup data go to the media server first then to the HPE StoreOnce or directly to the HPE StoreOnce?Thanks in advance...

AndresV by Level 6
  • 1 replies
  • 0 kudos

Status 84 writing to MSDP pool

Received error code 84 on a backup to PureDisk MSDPMaster server is RedHat Linux running NetBackup 8.2Media server is NetBackup appliance 5240 with version 3.2 maintenance release 2Error messages included below Nov 28, 2021 10:31:53 AM - Info bpbkar ...

netbackup puredisk regeneration error

HiI tried to delete the internal disk (puredisk) on the version 7.7.3 windows 2008 master server and get it back.The deletion was completed, but when I tried to catch it again, the deduplication manager and engine did not start and I could not catch ...

Resolved! Exclude list windows

Hi guys, could you help me with a case?I'm trying to put files (.pif) that are showing error during backup in the exclude list in the properties of a client, the path I inserted has special characters, like "ç and ~", when I close the properties and ...

danguss by Level 4
  • 4 replies
  • 0 kudos

monitoring with Zabbix

Hello, I am looking for monitoring plugins for Netbackup and then I need to find something for ZABBIX. Anybody has something like this or know where I can find these? 

EXIT STATUS 41: Netwourk connection timed out !

Hi,Infrastructure :Master Server Windows 2008R2 : v8.0 NBUMedia Server Windows 2008R2 : v8.0 NBUProblèmes :The certificate of the master is revoke and impossible to generate an other even with a token.The master have 3 certificates:One Start on 2037 ...

Dackey by Level 4
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Netbackup 8.1.1 & VMWare backups

Have 6 media servers.  Two are dedicated to VM backups.  The others for client based backups.I am interested in making two more of these 6 servers available for VM backups (and also still maintain their client based backups as well).  I was told by t...

Resolved! Agent Priviledge Requirements on RHEL 7

I'm deploying the NB agent v8 and v9 to RHEL 7.7 and 7.9. I'm wondering what priviledge it requires to run on the target RHEL server. Our backup team are saying it needs to run as the root user but our security team would naturally prefer that not be...

shocko by Level 4
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Resolved! NetBackup 9.1 - Exclude storage Disks - Linux

Hi,I'm trying to create a NetBackup Policy (standard) to backup only  the file systems mounted in internal disks.My Redhat server has internal disks and some external disks (storage disks).I already tried in backup selections "/" and all file systems...