bpbackup command failed on the client machine

[syum]

I failed when I executed the bpbackup command on the client side with the -h option.
Check the bpbackup log at that time.
X.xxx.x.xx.xxxxx: IP address of the client
Y.yyy.y.yy.yyyy: IP address of the server

<2> vnet_pbxConnect: pbxConnectEx Succeeded
<2> logconnections: BPRD CONNECT FROM xx.xxx.x.xx.xxxx TO yy.yyy.y.yy.yyyy fd = 4
<2> bpbackup: Info - not immediate and Explicithost = HostA
<2> bpbackup: Invalid host - not immediate and vnet_is_local_host returned false

You can see that the BPRD received a request from the client successfully connected with the NETBACKUP server,
You can see that the local host name specified with -h is explicitly specified.

------------------------
<2> bpbackup: Invalid host - not immediate and vnet_is_local_host returned false
------------------------
The client name is correctly specified on the server side / client side, but Invalid host is returned.

vnet_is_local_host ？？

[Marianne]

What is 'Client_Name' in client's bp.conf?

Show us output of 'bpclntcmd -self' and 'hostname' on the client. 

If HostA is perceived by NBU as a different hostname, then the error message is correct.

Why do you feel you need to specify hostname with -h?

Is client multi-homed with multiple hostnames?

[Tousif]

Hello,

Run the below command on client server and confirm the same name and IP is added in Master server.

#bpclntcmd -pn (Should resolve the master server name)

#bpclntcmd -self (It will resolve the client server name)

The self output will give you the hostname and IP address configured in NBU for this client server.

If it showing wrong information then correct it in bp.conf of client and make sure the same client name and IP updated on Master/Media server hosts file.

Clear the host cache on master/media/client and run the backup.

#bpclntcmd -clear_host_cache

Thanks & Regards