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bpdm.exe error - netbackup encountered a problem and needed to close

Ang_chun
Level 3
Partner
Hi,
 
I running Netbackup 6.0 MP4 on Windows 2003 standard edition SP2. I having this problem very frequent and error message pop up every minutes after i close it. Is shows that:
 
NetBackup encountered a problem and needed to close. This error occurred on <current date> at <current time>
 
Error signature are:
 
szAppName: bpdm.exe
szAppVer: 6.0.2006.1102
szModName: bpdm.exe
szModVer: 6.0.2006.1102
offset: 000207a6
 
In event viewer, this error is show as event ID: 1000, category: (100), Type: error
 
Anyone faced this problem before or have any suggestion to overcome this problem.
 
Thank you
1 REPLY 1

Stumpr2
Level 6


Ang chun wrote:
Error signature are:
 
szAppName: bpdm.exe
szAppVer: 6.0.2006.1102
szModName: bpdm.exe
szModVer: 6.0.2006.1102
offset: 000207a6

I would setup NetBackup legacy logging for bpdm by creating the directory
/usr/openv/netbackup/bin/bpdm.
 
Please see for setting up legacy logging.
DOCUMENTATION: Best Practice recommendations for enabling and gathering VERITAS NetBackup (tm) 4.5 and 5.x logging.

and then please see the 6.0 (which you have) for newer logging concepts.
DOCUMENTATION: Best Practice recommendations for enabling and gathering Veritas NetBackup (tm) 6.0 logging.