Looks like I had two bpfis processes eat up all my memory and then proceed to crash my VMware backup host. The server is Windows 2012 and has 32GB of RAM.
Custom size on the pagefile is 28415 for both initial and max.
Any help with this one would be greatly appreciated.
10:20PM 7-14
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: nbostpxy.exe (15304) consumed 1333911552 bytes, bpbkar32.exe (20748) consumed 1317830656 bytes, and bpfis.exe (20260) consumed 791089152 bytes.
- System
- Provider
[ Name] Microsoft-Windows-Resource-Exhaustion-Detector
[ Guid] {9988748E-C2E8-4054-85F6-0C3E1CAD2470}
EventID 2004
Version 0
Level 3
Task 3
Opcode 33
Keywords 0x8000000020000000
- TimeCreated
[ SystemTime] 2015-07-15T03:20:11.792020500Z
EventRecordID 573615
- Correlation
[ ActivityID] {E534EEEA-AF8A-4B43-9777-90FA662A7A46}
- Execution
[ ProcessID] 2488
[ ThreadID] 31484
Channel System
Computer 53tape001.botw.ad.bankofthewest.com
- Security
[ UserID] S-1-5-18
- UserData
- MemoryExhaustionInfo
- SystemInfo
SystemCommitLimit 64118718464
SystemCommitCharge 64119025664
ProcessCommitCharge 62406537216
PagedPoolUsage 275853312
PhysicalMemorySize 34323431424
PhysicalMemoryUsage 34322612224
NonPagedPoolUsage 343117824
Processes 510
- ProcessInfo
- Process_1
Name nbostpxy.exe
ID 15304
CreationTime 2015-07-15T00:02:05.322876800Z
CommitCharge 1333911552
HandleCount 426
Version 7.600.214.424
TypeInfo 65
- Process_2
Name bpbkar32.exe
ID 20748
CreationTime 2015-07-15T00:02:15.791556500Z
CommitCharge 1317830656
HandleCount 667
Version 7.600.214.424
TypeInfo 66
- Process_3
Name bpfis.exe
ID 20260
CreationTime 2015-07-14T23:45:55.291613200Z
CommitCharge 791089152
HandleCount 253
Version 7.600.214.424
TypeInfo 67
- Process_4
Name
ID 0
CreationTime 1601-01-01T00:00:00.000000000Z
CommitCharge 0
HandleCount 0
Version 0.0.0.0
TypeInfo 0
- Process_5
Name
ID 0
CreationTime 1601-01-01T00:00:00.000000000Z
CommitCharge 0
HandleCount 0
Version 0.0.0.0
TypeInfo 0
- Process_6
Name
ID 0
CreationTime 1601-01-01T00:00:00.000000000Z
CommitCharge 0
HandleCount 0
Version 0.0.0.0
TypeInfo 0
- PagedPoolInfo
- Tag_1
Name CM31
PoolUsed 65265664
- Tag_2
Name CM16
PoolUsed 49459200
- Tag_3
Name DMTX
PoolUsed 21037680
- NonPagedPoolInfo
- Tag_1
Name Cont
PoolUsed 26666688
- Tag_2
Name Thre
PoolUsed 12405056
- Tag_3
Name IXGB
PoolUsed 11065760
- ExhaustionEventInfo
Time 2015-07-15T03:19:30.532670800Z
---------------------------------------------
Faulting application name: bpcd.exe, version: 7.600.214.424, time stamp: 0x53597c4d
Faulting module name: ntdll.dll, version: 6.2.9200.17313, time stamp: 0x5507a832
Exception code: 0xc000012d
Fault offset: 0x00000000000e2100
Faulting process id: 0x7c54
Faulting application start time: 0x01d0bead442a4825
Faulting application path: E:\Program Files\Veritas\NetBackup\bin\bpcd.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9351ba16-2aa0-11e5-9408-a0369f1a3542
Faulting package full name:
Faulting package-relative application ID:
---------------------------------------------
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: bpfis.exe
P2: 7.600.214.424
P3: 53597c74
P4: MSVCR100.dll
P5: 10.0.40219.455
P6: 5253cced
P7: 40000015
P8: 0000000000076269
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_bpfis.exe_74bc75e04aedd284d645efbfab8da538f33325f1_d8f0e0a1
Analysis symbol:
Rechecking for solution: 0
Report Id: 74897e0a-2aa0-11e5-9408-a0369f1a3542
Report Status: 0
Hashed bucket:
-----------------------------------------------
Faulting application name: bpfis.exe, version: 7.600.214.424, time stamp: 0x53597c74
Faulting module name: nbuVmwareTools.dll, version: 5.5001.13.1210, time stamp: 0x52a7f7c5
Exception code: 0xc0000005
Fault offset: 0x00000000004c8fdc
Faulting process id: 0x75fc
Faulting application start time: 0x01d0be91a13ef373
Faulting application path: E:\Program Files\Veritas\NetBackup\bin\bpfis.exe
Faulting module path: E:\Program Files\Veritas\NetBackup\bin\nbuVmwareTools.dll
Report Id: 987015d9-2aa0-11e5-9408-a0369f1a3542
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: Application Error
Date: 7/14/2015 10:21:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: 53tape001.botw.ad.bankofthewest.com
Description:
Faulting application name: bpfis.exe, version: 7.600.214.424, time stamp: 0x53597c74
Faulting module name: nbuVmwareTools.dll, version: 5.5001.13.1210, time stamp: 0x52a7f7c5
Exception code: 0xc0000005
Fault offset: 0x00000000004c8fdc
Faulting process id: 0x75fc
Faulting application start time: 0x01d0be91a13ef373
Faulting application path: E:\Program Files\Veritas\NetBackup\bin\bpfis.exe
Faulting module path: E:\Program Files\Veritas\NetBackup\bin\nbuVmwareTools.dll
Report Id: 987015d9-2aa0-11e5-9408-a0369f1a3542
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-07-15T03:21:35.000000000Z" />
<EventRecordID>35024</EventRecordID>
<Channel>Application</Channel>
<Computer>53tape001.botw.ad.bankofthewest.com</Computer>
<Security />
</System>
<EventData>
<Data>bpfis.exe</Data>
<Data>7.600.214.424</Data>
<Data>53597c74</Data>
<Data>nbuVmwareTools.dll</Data>
<Data>5.5001.13.1210</Data>
<Data>52a7f7c5</Data>
<Data>c0000005</Data>
<Data>00000000004c8fdc</Data>
<Data>75fc</Data>
<Data>01d0be91a13ef373</Data>
<Data>E:\Program Files\Veritas\NetBackup\bin\bpfis.exe</Data>
<Data>E:\Program Files\Veritas\NetBackup\bin\nbuVmwareTools.dll</Data>
<Data>987015d9-2aa0-11e5-9408-a0369f1a3542</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
