bpstart_notify not executing powershell.exe or regedit.exe executables and backup fails with error 74

[GuruPrasadNS]

bpstart_notify not executing powershell.exe or regedit.exe executables and backup fails with error 74 "client timed out waiting for bpstart_notify to complete(74)". Please help. I need to backup Enterprise Vault 8.0 using NetBackup 6.5 in Windows environment.

[CRZ · Accepted solution]

When you manually execute the script from a command line, does it do what you're expecting it to do?  And how long does it take?

[Nicolai]

Does the scipt long longer than 300 seconds ?. if yes a timeout will occour - but you can increase the timeout by going to Master server properties and select timeout.

Tech note : About the timeout properties

 

[GuruPrasadNS]

Yes, works. When I execute the script manually, it works and all it takes only a few seconds (1 - 2 secs).

[Marianne]

Under which user account does NetBackup Client run? If it is LocalSystem, it might not have permission.
Also bear in mind that no user environment variables are passed to the script, unless you specify them.