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bpstart_notify script runs manually but not through NBU schedular

TA0
Level 4
Partner

Hi

I'm going through building and testing a script which uses bpstart_notify to launch it:

1. I've created a NBU policy to backup C:\windows\.\.\.\hosts on the host where the scripts are located, i.e. C:\program files\veritas\netbackup\bin 

2. I've created a bpstart_notify batch file which calls a PS script that subsquently triggers a snapshot on a NetApp array

The PS script works when I run it manually.

Running the bpstart_notify script manually works, i.e. it triggers the PS script correctly

However when I run the NBU policy job, the job just seems to hang there and eventually timeout with an exit status of 73

I notice that there is a 'BPSTART_RES.<policy_name>' file that appears when the policy is run.

I'm wondering if this may be a permissions issue as when I run manually the script runs under my account (admin). Any thoughts?

1 ACCEPTED SOLUTION

Accepted Solutions

StefanosM
Level 6
Partner    VIP    Accredited Certified

Start the netbackup client service with an account tha has permissions to the netapp

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2 REPLIES 2

StefanosM
Level 6
Partner    VIP    Accredited Certified

Start the netbackup client service with an account tha has permissions to the netapp

TA0
Level 4
Partner

Thanks Stefanos - I missed the obvious