cannot connect a linux client

MariusD · ‎12-04-2008

Linux Client - "cannot connect on socket" ....?? why?

I have all boards readed but not work.

I have bp.conf verify. OK

I have ping verify. OK

I have write in host file (server and client) the IP+hostname+simplename. OK

Firewall (server and client) STOP.

Can I do something else???????

Karthikeyan_Sun · ‎12-04-2008

Is your client pointed to master server??

I.e Bacup restore and Archive window-> file->Specify netbackup Machines and policy type->master server -> Ur master server name

Let me know the output !

Andy_Welburn · ‎12-04-2008

What is the output from the command:

telnet client-name bpcd

Should be something like:

Trying xxx.xxx.xxx.xxx...
Connected to client-name.
Escape character is '^]'.
[Hit RETURN at this point]
Connection to client-name closed by foreign host.

MariusD · ‎12-04-2008

Karthikeyan: Backup, Restore and Archive from client server???

MariusD · ‎12-04-2008

Andy: the output it´s same.

Andy_Welburn · ‎12-04-2008

Hi Marius.

Noticed that you posted a similar issue back in October which you said was resolved. I presume therefore that this is a different issue/client?

If so, have you tried all the resolutions offered on the previous posting (name resolution, connectivity, firewalls, host files etc etc)?

e.g. from master (can also do this from the client to master)

bpclntcmd -pn

bpclntcmd -ip client_ip_add

bpclntcmd -hn client_hostname

nslookup client_ip (do this twice - should give same result)

nslookup client_hostname (do this twice - should give same result)

MariusD · ‎12-04-2008

Yeah, I know. But now it´s a another linux client and now don´t work. I have does all of this. But ....:(

Andy_Welburn · ‎12-04-2008

Have a look at this technote - there may be a few other things you could try (stop/start inetd, stop/start NetBackup etc)

In-depth Troubleshooting Guide for Exit Status Code 25

And here for even more places to look:

This Technote contains a table for NetBackup's Status Codes, with links to potential resolutions for...

Let us know if this was of any use

MariusD · ‎12-05-2008

"In-depth Trebleshooting Guide for Exit Status Code 25", I have find something with PBX (Privat Branch Exchange). What is this???

In this doc. write: "Ensure that PBX is installed and running". I have look about that, but in my Server is not runing so a service.

WHAT is with this service???? PBX???

Andy_Welburn · ‎12-05-2008

This is a process that should be (& probably is) running on your master server.

Use the command 'bpps -x' on the Master to confirm. Last few lines of output will be similar to:

Shared Symantec Processes
-------------------------
root 121 1 0 Jul 11 ? 25:44 /opt/VRTSpbx/bin/pbx_exchange

From the 6.5 Troubleshooting Guide:

"...

The Enterprise Media Manager (EMM) services and other services of NetBackup require a common services framework that is called Private Branch Exchange (PBX). Like vnetd, PBX helps limit the number of TCP/IP ports that the CORBA services of NetBackup use.

..."