03-19-2015 03:59 AM
Hi All,
When i tried to open the policy it gives me an cannot connect on socket error message, could some one help with this issue please, same will fix rebooting the media sever.
PS: As this NDMP backup from NetApp filer. Attached the error snap.
Thanks,
-Nagaraj
03-19-2015 05:15 AM
Many of us will not open .docx files. Can you remove this file, and re-post with a PDF ? Or screen shots?
NetBackup version? Master server OS version and patch level? Which admin console are you using?
03-19-2015 06:11 AM
looks like some issue admin console
does it a media server or Master server?
Did you try restarting the netbackup services?
Did you tried it from Java console?
03-19-2015 11:14 AM
Like Ram Sugested, I would be checking or even restarting services. If you get errors on starting services, that will give a better idea where to look.
03-24-2015 04:01 AM
Dear All,
Thanks for your update.
When i restrat the netbackup server it works for a while and issues will reoccur.
This server is meida/server. Windows server 2008 x64 STD, Netbackup 7.1 ver.
03-24-2015 04:13 AM
Highly unusual for NetBackup to 'experience' this. And the fact that it works for a while, and then doesn't smacks of an issue outside of NetBackup.
IMO, I think you're going to have to reach out to your network team.
Have you tried a 10000 count ping (i.e. around three hours of ping) each way - admin to master, and master to admin - to see if you are getting dropped packets?
03-24-2015 04:31 AM
05-23-2015 07:26 AM
Hi nags, you might want to take a look at your ndmp authentication credentials. Check with your storage guys, if they possibly make changes to the filer logon credentials. As a best practise, you might want to adopt the use of global ndmp credentials. Thanks