cannot send mail to root on client mydomain.com

[dany27]

Hi Everybody!

Today I ran into a problem with Netbackup 7.6.

When a backup job finishes I get this error message: cannot send mail to root on client mydomain.com

I chose server sends mail and gave an email address in every client properties. Of course I chose the same option in the master server properties.

However I gave email address in client properties I only got only one error(like 2 lines above), and no notification in my mailbox.

So the configuration seems to be fine but it seems to be that the client try to send the notification however I chose that the server sends it.

I tried to add an email address in master server/global attributes and I made a failed job. I got this error message: Error bpbrm(pid=20986) cannot send mail to clientadmin@mydomain.com

The Catalog backup works fine and I get the message about that. And I tried to send email from the master server with sendmail and it also works fine.

Can you suggest me any solution for this problem?

[Marianne · Accepted solution]

Have you confirmed that you can use mailx to send mail as root user from OS on the master server?

NBU does not have a built-in mail client - it needs sendmail at OS level to be configured.

Extract from NetBackup Administrator's Guide, Volume I  :

Additional UNIX configuration to receive emails
NetBackup uses the mail transfer agent sendmail to send email notifications. Install
sendmail from the following website and configure the environment accordingly:
http://www.sendmail.org/releases
 

Some more reading matter:

DOCUMENTATION: Email Notifications Settings and Their Behaviors
 http://www.symantec.com/docs/TECH64984

[dany27]

Thank you.
It's solved my problem :)