client backup was not attempted because backup window closed(196)

[want2learn]

Dear Friends,

Can anyone help me to resolve this issue... ??

8/25/2012 7:00:00 PM - requesting resource PMCRB-MED02-TLD-4-ESL-1
8/25/2012 7:00:00 PM - requesting resource pmcrabkupmst02.NBU_CLIENT.MAXJOBS.PMCRBIPTBILL03B
8/25/2012 7:00:00 PM - requesting resource pmcrabkupmst02.NBU_POLICY.MAXJOBS.MCRB-IPT-Win-FS-Wkly-Dly
8/25/2012 7:00:00 PM - awaiting resource PMCRB-MED02-TLD-4-ESL-1 Reason: Robotic library is down on server, Media Server: pmcrbbkupmed02,
  Robot Number: 4, Robot Type: TLD, Media ID: N/A, Drive Name: N/A,
  Volume Pool: ESL-B-Win-FS-Dly-Wly, Storage Unit: PMCRB-MED02-TLD-4-ESL-1, Drive Scan Host: N/A
 
client backup was not attempted because backup window closed(196)

Thanks in advance,

Regards,

Karthik.

[Marianne · Accepted solution]

The reason is actually clear in the job details: Reason: Robotic library is down on server, Media Server: pmcrbbkupmed02,   Robot Number: 4, ..... Check media server system logs for errors, check physical connectivity, check robot display panel for errors.

[Nicolai]

and because the robot was down backup failed to start within the configured backup window thus status 196. 

[want2learn]

Hello Friends,

Thanks for the reply, will try the steps and let you know. :)

Regards,

Karthik

[want2learn]

Dear Friends,

Thanks for Marianne/Nicolai

There is no physical connectivity issue, i found the solution by Deleting the robot in Windows Device manager and then rescan.

Now its working fine.

Regards,

Karthik.

[want2learn]

Hello Marianne,

Thanks for your reply and help finally i found the solution from one of ur forums.

Looking for ur support in future :) now am in a learning stage..

Regards,

Karthikeyan E