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client process aborted  (50)

netbackup22
Level 4

Dear all 

13 sept. 2019 19:23:35 - Info nbjm (pid=5140) starting backup job (jobid=121197) for client 10.0.100.212, policy Full_Backup, schedule Full

13 sept. 2019 19:23:35 - Info nbjm (pid=5140) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=121197, request id:{CAECE6C4-EE6C-4ABE-B894-25C8C9FEE25B})

13 sept. 2019 19:23:35 - requesting resource sauv01py112-hcart-robot-tld-0

13 sept. 2019 19:23:35 - requesting resource sauv01py112.snmvt.intra.NBU_CLIENT.MAXJOBS.10.0.100.212

13 sept. 2019 19:23:35 - requesting resource sauv01py112.snmvt.intra.NBU_POLICY.MAXJOBS.Full_Backup

13 sept. 2019 19:23:35 - awaiting resource sauv01py112-hcart-robot-tld-0. No drives are available.

client process aborted  (50)

please i need your answer about this troubleshooting is right or not ?

* - This issue it can be caused by not enough time ( need to increase it  )

* - I  have one drive  in our robot use for different VMs ,this later can  causes the slow process of saving and to out of the board time. this result of client process aborted (need other drive to avoid of out of time range 

 

2 REPLIES 2

sdo
Moderator
Moderator
Partner    VIP    Certified

Run window closed is status 196:

https://www.veritas.com/support/en_US/article.100022511

...whereas, status 50 is usually not an "out of time" error - I'm not saying that it isn't ever, just that it never has been for me personally.

.

When one is faced with an error code and one doesn't know which way to turn... then one should always start with the Troubleshooting Guide, here:

https://www.veritas.com/content/support/en_US/doc/15179611-131084725-1

Good luck!  You can do it!!

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified