09-20-2012 08:59 PM
backup failed with code 58, using dedicated lan to connect to master/media server. client firewall was turn off. command bpclntcmd -pn go through.. able to ping to & fro master/media server. any help..
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09-21-2012 02:08 AM
Client is unable to connect back.
See this TN with similar errors in bpcd log: http://www.symantec.com/docs/TECH126360
09-20-2012 09:07 PM
09-20-2012 09:24 PM
Can we assume that you have separate entries for hostnames and IP's on backup LAN in hosts files on server(s) and client(s)?
And matching SERVER entries?
If you have made recent changes to hosts files (within the last hour) remember to clear NBU host_cache:
bpclntcmd -clear_host_cache
Test connectivity as follows:
Create bpcd folder in netbackup/logs on client.
Run the following on master (and any media servers that can backup this client):
bptestbpcd -client <client-name> -debug -verbose
Please post output of command as well as bpcd log file.
Copy the log to bpcd.txt and post as File attachment.
09-20-2012 11:18 PM
Hi remai75
09-21-2012 12:56 AM
here the bpcd log
15:52:57.799 [6012.10168] <2> setup_debug_log: switched debug log file for bpcd
15:52:57.799 [6012.10168] <2> bpcd main: VERBOSE = 0
15:52:57.799 [6012.10168] <2> logparams: D:\Program Files\Veritas\NetBackup\bin\bpcd.exe -standalone
15:52:57.799 [6012.10168] <2> process_requests: offset to GMT -28800
15:52:57.799 [6012.10168] <2> logconnections: BPCD ACCEPT FROM 192.169.1.40.48525 TO 192.169.2.26.1556 fd = 624
15:52:57.799 [6012.10168] <2> process_requests: setup_sockopts complete
15:52:57.815 [6012.10168] <2> bpcd peer_hostname: Connection from host rhbmbp1 (192.169.1.40) port 48525
15:52:57.815 [6012.10168] <2> bpcd valid_server: comparing rhbmbp1 and rhbmbp1
15:52:57.815 [6012.10168] <4> bpcd valid_server: hostname comparison succeeded
15:52:57.815 [6012.10168] <2> process_requests: output socket port number = 1
15:52:57.815 [6012.10168] <2> get_long: (1) cannot read (byte 1) from network: A non-blocking socket operation could not be completed immediately.
15:52:57.815 [6012.10168] <2> get_vnetd_forward_socket: get_string ipc_string failed: 10035
15:52:57.815 [6012.10168] <16> process_requests: get_vnetd_forward_socket failed: 23
09-21-2012 02:08 AM
Client is unable to connect back.
See this TN with similar errors in bpcd log: http://www.symantec.com/docs/TECH126360