cancel
Showing results for 
Search instead for 
Did you mean: 

connection requested by invalid server

diegomauricior
Level 3

Hi everyone,

I have installed a Netbackup client version 7.1  in a server with OS Windows 2013 64 Bits, when I checked the conectivity between the masterserver and the client through "host properties" from the java console, the test fails with the following error "Connection requested by invalid server. Check to make sure that the configuration of cxbakwin01 is set to allow access to server srvbackup"

However, I have checked the configuration of cxbakwin01 and it is set to allow access to server srvbackup. but the fail contues, I would really appreciate you if you can help me.

From master server to client, 

[root@srvbackup]# ping cxbakwin01
PING cxbakwin01 (192.168.40.61) 56(84) bytes of data.
64 bytes from cxbakwin01 (192.168.40.61): icmp_seq=1 ttl=127 time=0.140 ms
64 bytes from cxbakwin01 (192.168.40.61): icmp_seq=2 ttl=127 time=0.268 ms
64 bytes from cxbakwin01 (192.168.40.61): icmp_seq=3 ttl=127 time=0.226 ms
64 bytes from cxbakwin01 (192.168.40.61): icmp_seq=4 ttl=127 time=0.301 ms
64 bytes from cxbakwin01 (192.168.40.61): icmp_seq=5 ttl=127 time=0.282 ms
^Z
[3]+  Stopped                 ping cxbakwin01
[root@srvbackup]#
[root@srvbackup]# telnet cxbakwin01 13782
Trying 192.168.40.61...
Connected to cxbakwin01.
Escape character is '^]'.

Connection closed by foreign host.
[root@srvbackup pruebarestore_16mar2016]# telnet cxbakwin01 1556
Trying 192.168.40.61...
Connected to cxbakwin01.
Escape character is '^]'.

Connection closed by foreign host.
[root@srvbackup]# telnet cxbakwin01 13724
Trying 192.168.40.61...
Connected to cxbakwin01.
Escape character is '^]'.
 

"

3 REPLIES 3

manatee
Level 6

how are you resolving the names? using "/etc/hosts" or "/etc/resolv.conf"?

try clearing your master server's host cache first: ./bpclntcmd -clear_host_cache

then try NBU's way of resolution: ./bpclntcmd -hn serverA

./bpclntcmd -ip 192.168.1.1

 

to see if they resolve correctly.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
If you are using Windows DNS in your environment, double-check that reverse lookup is enabled. Client needs to resolve master's IP address to same hostname that appears in server list. Create bpcd log folder on the client, then perform bptestbpcd test to test connectivity to the client. Check bpcd log for evidence of reverse lookup. Ensure Server entry on the client corresponds exactly with resolved hostname.

watsons
Level 6

OS Windows 2013 64 Bits

Look like a typo, is it Windows 2003 or Windows 2012?

Note that NB7.1 does not support Windows 2012, it has to be at least NB7.5.0.6 or above

Have you disabled the firewall setting in the Windows OS?