drive missing path

[Hernan_Peralta]

hello i have problem my library have 4 drives but missing one drive

[root@linux ~]# tpautoconf -t
TPAC60 HP Ultrium 6-SCSI 25GW 8026D6F10D -1 -1 -1 -1 /dev/nst2 - -
TPAC60 HP Ultrium 6-SCSI 25GW 8026D6F12B -1 -1 -1 -1 /dev/nst1 - -
TPAC60 HP Ultrium 6-SCSI 25GW 8026D6F117 -1 -1 -1 -1 /dev/nst0 - -
[root@linux ~]# tpautoconf -r
TPAC60 HP MSL6480 4.91 DEC417025X_LL01 -1 -1 -1 -1 /dev/sg7 - -

/usr/openv/volmgr/bin/tpautoconf -report_disc
======================= Missing Device (Drive) =======================
Drive Name = HP.ULTRIUM6-SCSI.003
Drive Path = MISSING_PATH:7:0:0:0:8026D6F121
Inquiry = "HP Ultrium 6-SCSI 25GW"
Serial Number = 8026D6F121
TLD(0) definition Drive = 3
Hosts configured for this device:
Host = linux

i need config this drive path

tahnks

[Hernan_Peralta]

[root@LINUX ~]# /usr/openv/volmgr/bin/vmoprcmd | grep -i missing
LINUX MISSING_PATH:7:0:0:0:8026D6F121 DOWN-TLD

[Will_Restore]

Does the drive show using in the scan command?

May need to restart the media server and run device configuration wizard.  But first the OS has to see drive. 

[Marianne]

Will is right. The OS has lost connection to the drive.
You need to check physical connection and OS config.

Nothing can be done from NBU side.

[Tousif]

Hello,

The command scan use SCSI command to identify the robot and drives at OS level.

If the drives detected at OS level then it should show in scan output.

Kindly cross check that drives are showing at OS level and fix the issue at OS level.

If it showing at OS level but not in scan command output then update the device mapping file

Refer article for more info: http://www.veritas.com/docs/000112400

Regards,

Tousif Naik

[Genericus]

1. ensure drive is visible to OS

2. scan drive into netbackup

if you are using tpautoconf, you may be able to use tpautoconf -replace_drive

I have had occaison when a server got connected to an offsite ACS robot, and could not see it's local drives.

If you start tpconfig and display the robots on the media server, see if there are any extra ones. 

I was able to resolve my issue by removing the inappropriate robot, and stopping and restarting netbackup.

The local drives reattached.

[Vickie]

You may go to Devices->Drives and delete all drives from there.

1. Now you can rerun the Device configuration wizard and follow the steps. There you get to know if drive is being scanned at OS level or not.
2. Or you can run "tpautoconf -a" , which will reconfigure all drives again, and can resolve your missing drive issue.

Best regards !!