IIRC, 1326 is a user name / password incorrect problem. What user are you trying to install the client as?
What version of NBU? 2003 isn't supported on 7.7.
This could be that the services aren't configured to run as Local System Account. Which service(s) isn't starting?
Are you using a specific local user or the "Local system account" on the settings? 1068s generally occur when you have an account tied to the services that doesn't have sufficient permission to do what needs done. Using local system account on all NBU services tends to fix that problem.
Check the NBU services to make sure each one is set to use the "Local system account" and see if they start up then.
Okay, thanks for clarifying.
Which service specifically isn't starting, and have you tried manually starting them?
You're saying it's a standalone server, not joined to the Windows domain, yes?
PBX isn't needed for a simple client install to work IIRC. Are the other services running? (Result of a brain cramp) :-)
Just double checking some things.
1 -- no errors on the client install? It completed successfully, right?
2 -- Do you have logging setup on this host? If not, run the mklogdir.bat under <intall_path>\Veritas\NetBackup\logs, so you can take a look at bpcd, vnetd, bpinetd .
After reproducing the issue, check logs under these folders - bpcd, vnetd, bpinetd.
3 -- Have you tried a bptestbpcd to/from the master or media? How about bpclntcmd? What were the results?
4 -- Have you checked the firewall on the local host to insure it's allowing NBU traffic through on
I'm very curious about the background of this W2003 server that now needs NBU installation for the first time.
Bearing in mind that W2003 is very old (with even Microsoft dropping support for it) we can assume this server is not new, right?
How has it been backed up previously?
Is everything at TCP/IP level working fine?
Can you ping itself using hostname?
And master and/or media server?
Can you use bpclntcmd command with options such as
-hn <master-name> ,
-ip <master-ip> ?
With NetBackup Client Service and Legacy Client Service running, this machine should be listening on both vnetd and bpcd, meaning bptestbpcd should work from master and/or media server.
Please try these commands and let us know.
So now are you upgrading to 7.5 or 7.6?
If the issue is PBX cannot start, don't bother about starting other NBU services or run NBU command.
Check your Windows 2003 if it's 32 or 64 bits and you get the correct install files.
Try this: http://www.veritas.com/docs/000012065 (the repair should fix the missing DLL files for you)
If not, see if you have other NBU client with same version, copy that DLL file over to test again
Its working the bpclntcmd.exe after insert the DLL, but the client not start yet.
The Symantec Private Branch Exchange shows the Error 1053: "The service did not respond in a timely fashion
C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -hn svbackup7
host svbackup7: svbackup7 at 192.168.4.42
aliases: svbackup7 192.168.4.42
C:\Program Files\Veritas\NetBackup\bin>bpclntcmd.exe -ip 192.168.4.42
host 192.168.4.42: svbackup7 at 192.168.4.42
aliases: svbackup7 192.168.4.42