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error code 13

NBU35
Level 6

Hi

we are getting error code 13 while backing up a client.

setup info

Master server : OS Sun Solaris 10 , NBU 6.5.6

media server :  OS Sun Solaris 10 , NBU 6.5.6

Client : OS Sun Solaris 10 , NBU 6.5.3.1

backups are with error code 13 and  backup selection list is ALL_LOCAL_DRIVES. we enabled multistreaming, then on checking we found that backup is failing for file system / and completing successfully for all other file systems.

 

and in bpbkar logs we are getting following :

18:19:51.103 [27243] <8> bpbkar: WRN - Cannot lstat dfp1F50URo021645. Errno = 2: No such file or directory
18:43:29.345 [27243] <8> bpbkar: WRN - Cannot lstat tfp1H1jZSE026969. Errno = 2: No such file or directory
19:10:35.296 [27243] <8> bpbkar: WRN - Cannot lstat tfp1FBFVRr027777. Errno = 2: No such file or directory
19:48:38.900 [27243] <16> bpbkar: ERR - bpbkar killed by SIGPIPE
19:48:38.909 [27243] <16> bpbkar: ERR - bpbkar FATAL exit status = 40: network connection broken
19:48:38.909 [27243] <4> bpbkar: INF - EXIT STATUS 40: network connection broken

 


19:50:59.910 [10486] <2> bpbkar add_to_filelist: starting sizeof(filelistrec) <68>
19:50:59.914 [10486] <4> bpbkar: INF - Processing /
19:50:59.955 [10486] <8> bpbkar: WRN - /siebel78 is in a different file system from /. Skipping.
19:59:10.978 [10486] <8> bpbkar: WRN - /var/run is in a different file system from /. Skipping.
20:54:20.554 [10486] <8> bpbkar: WRN - Cannot lstat tfp1J8UfRU000294. Errno = 2: No such file or directory
20:54:21.089 [10486] <8> bpbkar: WRN - Cannot lstat tfp1F7jURS013731. Errno = 2: No such file or directory
20:54:21.089 [10486] <16> bpbkar: ERR - bpbkar killed by SIGPIPE
20:54:21.146 [10486] <16> bpbkar: ERR - bpbkar FATAL exit status = 40: network connection broken
20:54:21.160 [10486] <4> bpbkar: INF - EXIT STATUS 40: network connection broken
20:54:21.160 [10486] <4> bpbkar: INF - setenv FINISHED=0
 

 

please help me out here..
 

1 ACCEPTED SOLUTION

Accepted Solutions

NBU35
Level 6

cross mount point is not checked.

today when i checked the backup , it completed successfully. it has happened after the successfull completion of test backup of only / file system, which i performed yesterday.

i dont know how it has happened.

any body having any idea ? please explain me this.

View solution in original post

11 REPLIES 11

NBU35
Level 6

when i created a test policy for the backup of only / file sytem , it completed successfully,. but it always fails for file system / during the backup schedule of original policy.

any suggestion.

Will_Restore
Level 6

Uncheck  Cross mount points  if it's selected

Stumpr2
Level 6

Bill,

according to the details posted the sross mount points is NOT selected:

19:50:59.914 [10486] <4> bpbkar: INF - Processing /
19:50:59.955 [10486] <8> bpbkar: WRN - /siebel78 is in a different file system from /. Skipping.
19:59:10.978 [10486] <8> bpbkar: WRN - /var/run is in a different file system from /. Skipping.
 

But a thumbs up for reminding us to carefully check the policy attributes :)

Stumpr2
Level 6

What are these files?

 

18:19:51.103 [27243] <8> bpbkar: WRN - Cannot lstat dfp1F50URo021645. Errno = 2: No such file or directory
18:43:29.345 [27243] <8> bpbkar: WRN - Cannot lstat tfp1H1jZSE026969. Errno = 2: No such file or directory
19:10:35.296 [27243] <8> bpbkar: WRN - Cannot lstat tfp1FBFVRr027777. Errno = 2: No such file or directory
 

 

NBU35
Level 6

cross mount point is not checked.

today when i checked the backup , it completed successfully. it has happened after the successfull completion of test backup of only / file system, which i performed yesterday.

i dont know how it has happened.

any body having any idea ? please explain me this.

alazanowski
Level 5

Bob Stump is right in that we need to know what files those are that he listed above. the break in logging to 16 occured post the elevated issues of 8. There could be a number of issues including what files its running into that won't open or are too numerous it times out.

NBU35
Level 6

but  those files still exist there .

Stumpr2
Level 6

how many files are there that start with dfp or tfp?

a few

a few hundred

a few thousand???

NBU35
Level 6

those are in thousands

Stumpr2
Level 6

Would you ever have to restore any of them? Can they be excluded from the backup image?

NBU35
Level 6

Hi All

thanx for ur valuable help.

as my issue is resolved and still its mystery .I feel like there was one file which was creating problem that was cleared by SA. this might be the reason for successfull backup

 

Now I am closing the thread