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error code 25

rookie11
Moderator
Moderator
   VIP   

Hi guys 

one of my client showing error code 25 since past 2 weeks. on client system bpcd logs r not getting created.ping communication works fine from client to master n media n vice verssa.

my own finding  [hr is client name]

 

sudo ./bpclntcmd -self   -- ran this on client
yp_get_default_domain failed: (12) Local domain name not set
NIS does not seem to be running: (1) Request arguments bad
gethostname() returned: hr.x.com
host hr.x.com: hr.x.com at 16.118.21.11 (0xb15760d)
aliases:     hr
 
[@hr bin]$ sudo ./bpclntcmd -pn   -- no response nothing happened
 
can some1 tell me how to proceed
2 REPLIES 2

Mark_Solutions
Level 6
Partner Accredited Certified

What O/S and version of NBU is this?

A couple of things initially to think about is if it has multiple NICS - try setting the Master and itself in the clients hosts file.

Check your bp.conf to make sure that the client name is correct

Restart the netbackup daemons on the client and try again

Sounds like either name resolution or a routing issue (or an O/S rollup package that has disrupted the system)

Nicolai
Moderator
Moderator
Partner    VIP   

Did someone enable a software firewall on the client ?

The fact that bpcd log does not generate indicate to me network packages is newer recived by bpcd.

From the master try : bptestbpcd -client {name_of_client} 

Possible do a tcpdump on the client at the same time : tcpdump -n -f -i {active_nic} host {master_server_name}

What version of Netbackup do you use ?

Netbackup 6.5 use 13724

Netbackup 7.x use 1556 but can fall back using 13724