error code 25

[rookie11]

Hi guys 

one of my client showing error code 25 since past 2 weeks. on client system bpcd logs r not getting created.ping communication works fine from client to master n media n vice verssa.

my own finding  [hr is client name]

sudo ./bpclntcmd -self   -- ran this on client

yp_get_default_domain failed: (12) Local domain name not set

NIS does not seem to be running: (1) Request arguments bad

gethostname() returned: hr.x.com

host hr.x.com: hr.x.com at 16.118.21.11 (0xb15760d)

aliases:     hr

[@hr bin]$ sudo ./bpclntcmd -pn   -- no response nothing happened

can some1 tell me how to proceed

[Mark_Solutions]

What O/S and version of NBU is this?

A couple of things initially to think about is if it has multiple NICS - try setting the Master and itself in the clients hosts file.

Check your bp.conf to make sure that the client name is correct

Restart the netbackup daemons on the client and try again

Sounds like either name resolution or a routing issue (or an O/S rollup package that has disrupted the system)

[Nicolai]

Did someone enable a software firewall on the client ?

The fact that bpcd log does not generate indicate to me network packages is newer recived by bpcd.

From the master try : bptestbpcd -client {name_of_client} 

Possible do a tcpdump on the client at the same time : tcpdump -n -f -i {active_nic} host {master_server_name}

What version of Netbackup do you use ?

Netbackup 6.5 use 13724

Netbackup 7.x use 1556 but can fall back using 13724