01-04-2012 08:51 AM
Hi guys
one of my client showing error code 25 since past 2 weeks. on client system bpcd logs r not getting created.ping communication works fine from client to master n media n vice verssa.
my own finding [hr is client name]
01-04-2012 09:22 AM
What O/S and version of NBU is this?
A couple of things initially to think about is if it has multiple NICS - try setting the Master and itself in the clients hosts file.
Check your bp.conf to make sure that the client name is correct
Restart the netbackup daemons on the client and try again
Sounds like either name resolution or a routing issue (or an O/S rollup package that has disrupted the system)
01-04-2012 09:29 AM
Did someone enable a software firewall on the client ?
The fact that bpcd log does not generate indicate to me network packages is newer recived by bpcd.
From the master try : bptestbpcd -client {name_of_client}
Possible do a tcpdump on the client at the same time : tcpdump -n -f -i {active_nic} host {master_server_name}
What version of Netbackup do you use ?
Netbackup 6.5 use 13724
Netbackup 7.x use 1556 but can fall back using 13724