error99

[Scouser1]

Hi there, the following error appear, but not every day and only on a specific backup.

Also note that the actuall failed session was restarted earlier and is active without changing any media in the set.

Please advise, Thanks

Info ndmpagent(pid=172320) zaptnd01.dot.co.za: DUMP: Tape write failed.        
2014/11/04 08:00:27 AM - Info ndmpagent(pid=172320) zaptnd01.dot.co.za: DUMP: DUMP IS ABORTED        
2014/11/04 08:00:28 AM - Error ndmpagent(pid=172320) zaptnd01.dot.co.za: DATA: Backup terminated: EVENT: I/O ERROR (for /vol/zaptnd01_sata_vm_2C/.snapshot/smvi_Daily_Snapshot_zaptnd01_sata_vm_2C_01_novmsnap_recent/zaptnd01_sata_vm_2C_01)    
2014/11/04 08:00:28 AM - Error ndmpagent(pid=172320) NDMP backup failed, path = /vol/zaptnd01_sata_vm_2C/.snapshot/smvi_Daily_Snapshot_zaptnd01_sata_vm_2C_01_novmsnap_recent/zaptnd01_sata_vm_2C_01       
2014/11/04 08:00:29 AM - Error bptm(pid=172332) none of the NDMP backups for client zaptnd01.dot.co.za completed successfully   
2014/11/04 08:02:30 AM - Info bptm(pid=172332) EXITING with status 99 <----------        
2014/11/04 08:02:30 AM - end writing; write time: 01:09:02
NDMP backup failure(99)
2014/11/04 11:05:35 AM - job 16057 was restarted as job 16073

[Scouser1]

2014/11/04 12:47:22 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: ENHANCED_DAR_ENABLED is 'T'         
2014/11/04 12:47:23 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: ACL_START is '402073981952'         
2014/11/04 12:47:23 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: DUMP: dumping (Pass V) [ACLs]       
2014/11/04 12:47:24 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: DUMP: 392650380 KB         
2014/11/04 12:47:24 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: DUMP: Cannot update the dump data used by future incremental dumps..It might be dangerous to use this dump as the base of a future incremental because.data loss can occur.
2014/11/04 12:47:25 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: DUMP: Cannot update the dump data used by future incremental dumps..Future incrementals may not yield expected results
2014/11/04 12:47:25 PM - Info ndmpagent(pid=176556) zaptnd01.dot.co.za: DUMP: DUMP IS DONE        
2014/11/04 12:47:26 PM - Info ndmpagent(pid=176556) NDMP backup successfully completed, path = /vol/zaptnd01_sata_vm_2C/.snapshot/smvi_Daily_Snapshot_zaptnd01_sata_vm_2C_01_novmsnap_recent/zaptnd01_sata_vm_2C_01      
2014/11/04 12:47:50 PM - Info bptm(pid=178908) EXITING with status 0 <----------        
2014/11/04 12:47:50 PM - Info bpbrm(pid=177700) validating image for client zaptnd01.dot.co.za        
2014/11/04 12:47:51 PM - end writing; write time: 01:40:10
the requested operation was successfully completed(0)

The restarted job completed successfully. 16073

[CRZ · Accepted solution]

2014/11/04 08:00:28 AM - Error ndmpagent(pid=172320) zaptnd01.dot.co.za: DATA: Backup terminated: EVENT: I/O ERROR (for /vol/zaptnd01_sata_vm_2C/.snapshot

I believe a call to the hardware vendor is in order.

[Marianne]

I agree with CRZ - this looks like an I/O error on the filesystem which could mean disk problem that is intermittent at this point.
Check logs on the filer.

[Scouser1]

Hi Chris

Thanks for the feedback.

I will take this up with our backup admin.

Will keep you informed.

Regards

[Scouser1]

Thanks Marianne

I will take this to our backup admin.

Regards

[revarooo]

I was going to post the same thing but CRZ & Marianne jumped to the rescue. I/O errors on the client side will usually not be a NetBackup issue.