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exchange granular restore may not work

Kasra_Hashemi
Level 5

Hi everybody,

Here is what I have done to solve this issue, but still doesn't work.

1- I have Installed NFS on my Media Server.

2- I have Installed NFS on Exchange 2013 (no DAG is configured)

3-  Security department has temporally stopped the firewall rules between exchange server and Netbackup.

4- obviously when I uncheck “enable granular recovery” option in the “policy settings”, the backup will be done successfully but  this is not my goal, I want to have granular backup/restore benefits. 

I have done all the steps mentioned in the below link:

https://www.veritas.com/content/support/en_US/article.100038019

Other configurations that you may want to know:

Data store : Local Storage Disk

exchange 2013 CU 12

 

image001.png

 

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Michal_Mikulik1
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello,

google points to this: https://www.veritas.com/support/en_US/article.100044671.

So first I recommend the NFS services restart, then try to uninstall/reinstall as advised.

Regards

Michal

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Hamza_H
Moderator
Moderator
   VIP   

Hello,

 

This is an NFS issue, if the first step of this TN below doesn't work, it means that the nfs is not properly installed/running, : https://www.veritas.com/support/en_US/article.100000686

As @Michal_Mikulik1 suggested, uninstall/reinstall the NFS for client* (not server) and reboot the server and try again the command nbfsd mount -server ...

 

BR

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5 REPLIES 5

Michal_Mikulik1
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello,

something wrong must be with step 1). Follow this test:

https://www.veritas.com/support/en_US/article.100000686

Regards

Michal

@Michal_Mikulik1 

here is the result from the client( exchange server)

tempFileForShare_20191021-131512.jpg

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Michal_Mikulik1
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello,

google points to this: https://www.veritas.com/support/en_US/article.100044671.

So first I recommend the NFS services restart, then try to uninstall/reinstall as advised.

Regards

Michal

Hamza_H
Moderator
Moderator
   VIP   

Hello,

 

This is an NFS issue, if the first step of this TN below doesn't work, it means that the nfs is not properly installed/running, : https://www.veritas.com/support/en_US/article.100000686

As @Michal_Mikulik1 suggested, uninstall/reinstall the NFS for client* (not server) and reboot the server and try again the command nbfsd mount -server ...

 

BR

We are planning to reboot the server , in the down time, so after this process I will inform you.

Netdigest